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Activating my sim card

Benedicta1992
Great Neighbour / Super Voisin

Hi,

I just finished activating my sim card but it still shows no service, when I inserted it in my phone. I don't know what to do. please and thank you

3 REPLIES 3

gblackma
Mayor / Maire

@Benedicta1992 try restarting the phone, turn it off, remove and reinsert the SIM and restart your phone. Stay safe. 

gpixel
Mayor / Maire

@Benedicta1992 

 

  • restart your device
  • enable/disable airplane mode
  • manually select the network(public mobile)
  • reset network settings

whats the make and model of the device?

RossN
Mayor / Maire

@Benedicta1992 wrote:

Hi,

I just finished activating my sim card but it still shows no service, when I inserted it in my phone. I don't know what to do. please and thank you


@Benedicta1992 hi is your phone unlocked? who was your last service provider?

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