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Activating SIM

Minavdm
Great Neighbour / Super Voisin

Hi, I’m trying to activate my SIM card and become a member with public mobile but I am having some troubles activating. Error 821 code occurs when I try activating. I have tried everything such as going into incognito mode, deleting my cash and cookies but nothing has worked. I tried talking to SIMon but he was useless and I tried to create a ticket to talk to a moderator but in order to do that, it asks me for my PM phone number and my last payment with PM, but of course I don’t have any of those because I am not a member yet. I have no idea what to do next or how to fix this issue. Has this happened to anyone else or does anyone know how to fix it? Please let me know because I’m lost:)

10 REPLIES 10

Minavdm
Great Neighbour / Super Voisin

Thank you. My card just may different than others so it wasn’t working for me but thanks so much for your help. Appreciate it.