Accounts

[Juno12]

I made 2 accounts with PM. How can I cancel my 1st account?

[Yummy · Accepted solution]

Account you want to cancel - remove Subscribed.

Be aware you will NOT get refund as all pre-paid charged are final sale.

[hTideGnow]

HI @Juno12 

you created the 2nd one y accident?

PM is prepaid carrier and usually do not provide refund.  But they might help still.  So, just ask

Please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437