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Ivan_hoe
Great Neighbour / Super Voisin

How do I find my account number?

13 REPLIES 13

Dublicate_acct
Great Citizen / Super Citoyen

If I repeated a reply that was my bad. 

@Dublicate_acct- The thread was done in 13 minutes. A new guy came in a little later wanting to offer his help on how to find information. Isn't that nice of him. Give him a break. You didn't need to repeat your own reply.

Dublicate_acct
Great Citizen / Super Citoyen

 

Log in to your account ----> click on profile -------- near the bottom you will find your account number and more -(even your SIM card number). Hope this is the solution for you.

Boki
Great Citizen / Super Citoyen

Very simple!

Type your question in search bar

Boki_0-1689539863767.png

and you will get not ONE but about 5 zillion answers on the same question asked since PM opened shop.

@Ivan_hoe  You can get support to help you get account number like this 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Ivan_hoe
Great Neighbour / Super Voisin

I'm a real dummy with this tec stuff. I need to get my Public Account number. Can't get into my account because of many tries of passwords and email addresses. People told me to go here and ask for my account number. How do I do that?

 

I am doing this all on my desktop so hopefully if you are on the app it is the same. I need to log into My Account, then click the profile tab, and then on the right side I can hover over my account number to see the whole number and not just the last 4 digits.

 

Added: In the App you need to hit the + to get an additional drop down menu that lists profile, from there you can get your account number

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

@Ivan_hoe login to My Account and go to Profile page and the account number is there 

https://myaccount.publicmobile.ca/en/account/my-profilehttps://myaccount.publicmobile.ca/en/account/my-profile

@Ivan_hoe  We are just customers like you trying to help . Please let’s go back to your first post about this here . You were given how to get account number 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Account/td-p/1018018

Dublicate_acct
Great Citizen / Super Citoyen

.

Ivan_hoe
Great Neighbour / Super Voisin

Would someone please give me my account number.

 

Handy1
Mayor / Maire

@Ivan_hoe  That or in your my account in the profile page . Also you can get support to get it for you if you cannot find it in email or log in to account . So you can port out number 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

dust2dust
Mayor / Maire

If you still have the welcome email from here then it's embedded in there. If you can log in to your account then it's on the profile page.

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