Account transfer timed out

[Rspellz21]

I missed the 90 minute window to authorize the transfer. Called other provider and they're standing @CS_Agenthow can in re-start the transfer process?

[softech]

@Rspellz21 I just called now, enter wrong number twice and ingot transfer to support.  Maybe try calling again 

[Rspellz21]

Thanks. Followed all steps, but got a message to call back during regular business hours. Then it hung up.

[softech]

@Rspellz21 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[Handy1]

@Rspellz21  Sent private message , please check community inbox 

[Rspellz21]

Thanks!

[Handy1 · Accepted solution]

@Rspellz21  Will send you number for live support to get fixed