cancel
Showing results for 
Search instead for 
Did you mean: 

Account lockout

Alex182
Great Neighbour / Super Voisin

My email xxxxxxxx@gmail.com

Try to lock in my selfs ever account but lockout please help reset 

2 REPLIES 2

BKNS27
Mayor / Maire

@Alex182 

Just wait for an hour and try again but clear your cache and cookie then go incognito on your browser.

Login to account and click Forgot Password.

dabr
Mayor / Maire

@Alex182   Too many attempts with incorrect login info will lock you out, so wait an hour before another attempt.  If you don't remember the password, then you submit a ticket via chatbot and ask for password reset.  Here's a link to the chatbot:   https://www.publicmobile.ca/en/on/get-help

 

edit:  If you're unable to submit a ticket via chatbot then send a private message to CS_Agent here:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.