Account is showing as suspended

[hitesht03]

When I am logging to my account, the following message is displayed. I was not making any payment for around 2 months, but now I did the payment and set up for auto-payment but still, it is giving me the below message. Can someone please suggest? Thanks.

Message :

Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Make a payment to reactive your current plan.Suspended accounts are deactivated after 90 days of non-payment and you will lose your phone number and service.

[computergeek541]

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@hitesht03 wrote:

When I am logging to my account, the following message is displayed. I was not making any payment for around 2 months, but now I did the payment and set up for auto-payment but still, it is giving me the below message. Can someone please suggest? Thanks.

Message :

Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Make a payment to reactive your current plan.Suspended accounts are deactivated after 90 days of non-payment and you will lose your phone number and service.

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As the message in your account states, please ignore the error message as you've already made a payment.

[HALIMACS · Accepted solution]

@hitesht03 

No worries, this message always precedes account renewal.

The key part is if you have service, all is good.   

Just let the process play out, and in the morning, the monies will be taken from your payment card and all will be well.

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