Account indicating suspended but i am on auto pay and phone still working

[hairbag1]

Are you able to make / receive calls / texts ? If so, just ignore Suspended as it's going thorough renewal process. All will be fine tomorrow..

edit...I gotta learn how to type with both fingers !!!

[hTideGnow]

Hi @EdN   , If it is not broken, don't fix it  🙂

So, today is the renewal date?  As long as you still have your service it is good.  

Just in case it stops working, come back and let us know 

[will13am · Accepted solution]

@EdN , this is normal during renewal day.  Don't touch anything, the account will restore to active status when the renewal process is completed.