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Account cancelled,but auto pay is active!!!

Tinubong
Great Neighbour / Super Voisin

Account cancelled September but still taking payments thru my Visa...I need a full refund,as soon as possible

3 REPLIES 3

Luddite
Oracle
Oracle

@Tinubong How did you cancel your account?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Anonymous
Not applicable

@Tinubong, Even if everything checks out oK, it will likely be a couple of months untill you actually see any refund.

popping
Retired Oracle / Oracle Retraité

@Tinubong wrote:

Account cancelled September but still taking payments thru my Visa...I need a full refund,as soon as possible


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