Accidently purchased Addon, I would like to cancel it

[Kumark]

Hi,

I accidentally clicked on the purchase button when I was revising the add-ons.  How to cancel it and get my money back?

Thanks in advance.

[Andy85]

Hi @Kumark,

The Customer Service agent will respond to you via the community inbox. Log into your account once in a while to see if the response has been received. Keep an eye on the little envelop located on the top-right of the webpage.

[Handy1]

@Kumark  

use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Kumark]

Thank you Handy1, hTideGnow,

I think I am going crazy, I do find a way to see the status of my ticket. Can someone send me a link where I can see all my tickets? Thanks in Advance. 

[hTideGnow · Accepted solution]

hi @Kumark CS agent can probably help to reverse it and leave the money in your account 

please submit ticket with CS agent here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437