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About new sim

Payal
Great Neighbour / Super Voisin

I wanted to change my number with same plan is that possible or I need to buy new SIM card?

3 REPLIES 3

BKNS27
Mayor / Maire

@Payal 

If you want to change your number on the your account. All you have to do is login to your account and go to the Profile section and click on Change Phone Number.

I recall you can change your number 3 times in a month but a member can correct me if I am wrong.

toppy
Great Citizen / Super Citoyen

@Payal If you want change the phone #, u don't need to change your sim card.

Handy1
Mayor / Maire

@Payal  YES it’s possible if you’re already an existing customer you can change your phone number up to 4x every 30 days for free like this . No new SIM card needed at all . And you can change your plan also like this 

Change plan in 3 easy clicks

Handy1_1-1687226338559.jpeg

 

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

Change # on profile tabs

Handy1_0-1687226278571.jpeg

 

 

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