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4g plans are now all unlimited data

Mypubic
Good Citizen / Bon Citoyen

Folks there's been an update to the Terms Condition where all 4g plans are unlimited data but full speed up to 100mb sec but any overage is 512k. here's the thing unless your gaming most web activity do not download above 512k anyway. Why have a bigger data plan when the 20gb is really a unlimited data plan already 

6 REPLIES 6

maximum_gato
Mayor / Maire

@Mypubic 

Footnotes....ever so important.

Phil_Adelphus
Mayor / Maire

@Mypubic  You  have to match up the numbers in the details with the numbers in the plan.  There is no note 2 on the 4G plans, only on the 5G plans.  Look at the little numbers beside the items on the plans such as you pictured and then match them to the small print.

Handy1
Mayor / Maire

@Mypubic  Also notice when looking at the plan offerings all 5G plans say unlimited data . But not the 4G plan 

@Mypubic  That’s the problem things are not very clear on website . Even the $15 plan doesn’t mentioned unlimited incoming calls . But the plan features it . And you’re not the first one to be fooled . By the lack of clarity on the site . But trust me 4G plans don’t have unlimited data .you can confirm this with support . Or wait for other regulars to chime in . But this should be more clearly stated 

Mypubic
Good Citizen / Bon Citoyen

That's the point you'll still get data just throttled at a lower speed but that should be sufficient for most data usage

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Handy1
Mayor / Maire

@Mypubic  No this is not correct I’m afraid . The unlimited data is only for 5G unlimited plans that get throttled to 512kbps after data bucket is all used up . Not 4G plans or 3G plans . Just 5G plans 

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