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$34 plan for 20GB

darleneP
Great Neighbour / Super Voisin

I wanted to switch to this plan but for some reason it doesn't appear to me. Two of my siblings have it but for some reason, I can't see it. Isn't it available for everyone for the Black Friday deals?

6 REPLIES 6

Jakss8w
Great Neighbour / Super Voisin

Restarting the web with a different browser worked for me. 

I feel it is a competitive plan with great pricing if a new device is not required.

 

Abheer
Model Citizen / Citoyen Modèle

No problem, enjoy the great deal!

darleneP
Great Neighbour / Super Voisin

I have it now! Thank you everyone

BKNS27
Mayor / Maire

@darleneP 

If you are using the PM app, click on the “+” in circle then Subscription & Add-on>Change Subscription>check if it is under ALL plans.

Abheer
Model Citizen / Citoyen Modèle

Hi @darleneP 

If you're an existing subscriber, it should show you when you go to "Subscriptions and Add-Ons" then click on "Change Subscription". If the 5G plan does not show up there, contact a customer support agent using the following link and let them know you want this plan.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Monitor the envelope icon on the top right because that is where you will receive the response.

DennyCrane
Mayor / Maire

Try clearing your cache or using an Incognito/private browsing window. It's available to everyone.

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