11-14-2023 12:36 PM
I wanted to switch to this plan but for some reason it doesn't appear to me. Two of my siblings have it but for some reason, I can't see it. Isn't it available for everyone for the Black Friday deals?
11-14-2023 01:11 PM
Restarting the web with a different browser worked for me.
I feel it is a competitive plan with great pricing if a new device is not required.
11-14-2023 01:04 PM
No problem, enjoy the great deal!
11-14-2023 12:59 PM
I have it now! Thank you everyone
11-14-2023 12:50 PM
If you are using the PM app, click on the “+” in circle then Subscription & Add-on>Change Subscription>check if it is under ALL plans.
11-14-2023 12:41 PM
Hi @darleneP
If you're an existing subscriber, it should show you when you go to "Subscriptions and Add-Ons" then click on "Change Subscription". If the 5G plan does not show up there, contact a customer support agent using the following link and let them know you want this plan.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Monitor the envelope icon on the top right because that is where you will receive the response.
11-14-2023 12:40 PM
Try clearing your cache or using an Incognito/private browsing window. It's available to everyone.