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3 phone numbers but only paying for 2. Can I get some help?

Justwantanswer
Great Neighbour / Super Voisin

Any help is appreciated.  My family has 3 phone numbers with Public Mobile - quite happy with the service and price - but I'm only seeing 2 charges on my credit card each month.  I can only access the account for one phone number.  We get service for all 3 - I don't want my credit rating affected and cannot see any way to find out who to contact about this so I can pay for the 3rd account.  Help?  thx.    

4 REPLIES 4


@Handy1 wrote:

@Justwantanswer  It won’t Beirut your credit rating PM is ore paid . So no worries there . But you can submit ticket with support to investigate 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Beirut ...huh ??   😀

@Handy1- I didn't know this place took ore for payment. 🙂 I'll have to add that to my list of payment methods.

Handy1
Mayor / Maire

@Justwantanswer  It won’t affect your credit rating PM is pre paid paid . So no worries there . But you can submit ticket with support to investigate 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

add edit grammar tks @dust2dust @and @hairbag1 

dust2dust
Mayor / Maire

This place is prepaid. Nothing to do with credit. Use the forgot email link to try to find the email address used for each account. Seems one of the accounts used a different payment method. You can also use other payment methods than logging in.

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