07-20-2020 12:29 PM - edited 01-05-2022 12:11 PM
I purchased 1 GB add on, how long does take fror me to be able to use it after the purchasing?
07-20-2020 12:46 PM
It is a two step process.
To purchase Add-Ons using your Self-Serve account, follow these steps:
07-20-2020 12:36 PM
It should be immediate. It is a two step process though: load funds, then purchase the add on. You should also see the data add on in your overview page in the Add on section.
You could try rebooting your phone
07-20-2020 12:35 PM
Immediately.
It's a 2 step process...so make sure to add $$ to Available Funds..then go back and buy the add-on you want.
07-20-2020 12:35 PM
@5878799062 wrote:I purchased 1 GB add on, how long does take fror me to be able to use it after the purchasing?
@5878799062 You should be able to use it instantly. Note that purchasing an add-on is a two step process. First you need to add the $15 to your account and then add the add-on to your account. Just go into you account and do it one more time and it should work. Don't forget to restart your phone.