Announcements
Important information from Public Mobile to you.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

9-8-8 service is coming to Canada

Hello Community,    On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...

J_PM by Public Mobile
  • 8652 Views
  • 34 replies
  • 49 Bravos

eSIM Compatibility with Public Mobile

Hi Community,  We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey!  Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...

J_PM_0-1695061679361.png
J_PM by Public Mobile
  • 37796 Views
  • 117 replies
  • 37 Bravos

Important Reminder for Our Community Members

Hey Community,    As you know, our community is a place for meaningful and respectful interactions among our customers, and we strive to make it a safe and positive environment for everyone. We appreciate your contributions and support in helping sup...

J_PM by Public Mobile
  • 1338 Views
  • 1 replies
  • 7 Bravos

{Winners} Spread the Love with Our V-Day Survey to WIN!

Contest Update:    Drumroll, please! We have the winners of our CPO Phone survey contest! Let's give a round of applause to all the participants who took the time to share their valuable feedback with us. Your responses were fantastic, and we're so g...

J_PM_0-1677764096675.png J_PM_0-1676410108490.png
J_PM by Public Mobile
  • 20190 Views
  • 37 replies
  • 15 Bravos

Scheduled System Maintenance on Feb 14

Hey Community,    We wanted to give everyone a heads up that Activation Portal & My Account will not be available during the following maintenance window:   February 14, 2023 | 00:00 – 05:30 ET   During this time, you will be unable to activate SIM ...

J_PM_0-1676317907200.png
J_PM by Public Mobile
  • 3065 Views
  • 17 replies
  • 5 Bravos

Top Contributors – December 2022

Hi Community,   Thank you to everyone who contributed to the great conversations in the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1673626424518.jpeg Silvio_M_1-1673626424613.png Silvio_M_2-1673626424581.png
Silvio_M by Customer Support Agent
  • 2218 Views
  • 0 replies
  • 6 Bravos

Scheduled System Maintenance on Jan 15

  Hey Community,    We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window:   January 15, 2023, 00:00 ET –  11:00 ET   During this time, you will be unable to activate SIM cards. If...

J_PM_0-1673622096267.png
J_PM by Public Mobile
  • 1630 Views
  • 6 replies
  • 3 Bravos

Lunar New Year Promotion: 5GB for 8 Months - Extended!

Hey Community,    Happy Lunar New Year! To celebrate, starting Wednesday, January 11, until February 7th, 2023, new customers can get an extra 5GB of bonus data for 8 months when they activate on select  plans with promo code: BONUS5FOR8   How to Ge...

J_PM_0-1673447419659.png
J_PM by Public Mobile
  • 6349 Views
  • 30 replies
  • 7 Bravos

Boxing Week Deals on Now!

  Hey Community,    Get ready to dominate your holiday shopping with our Boxing Day deals! For a limited time, we're offering 4G plans that will give you lightning fast data speeds, + bonus data for the next 12 months.    So whether you're streaming...

J_PM_0-1671720541543.png
J_PM by Public Mobile
  • 10089 Views
  • 46 replies
  • 4 Bravos

Top Contributors – November 2022

Hi Community,   Thank you to everyone who contributed to the great conversations in the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1671207436511.jpeg Silvio_M_1-1671207436420.png Silvio_M_2-1671207436271.png
Silvio_M by Customer Support Agent
  • 2120 Views
  • 0 replies
  • 5 Bravos

More is Merrier with Public Mobile

  Season’s Greetings Community,    During this season of giving, we’re bringing back our Holiday Rewards and we’ve got some amazing things to give!    Starting December 1, we’re giving away free data, free international long distance minutes and mor...

J_PM_0-1669903282782.png
J_PM by Public Mobile
  • 46258 Views
  • 306 replies
  • 56 Bravos

Black Friday Sale: Upgrade your Phone & Save!

  Hey Community,    Starting today, until December 6, you can save $30 on your phone bill when you purchase any Certified Pre-Owned Phone. Visit our Certified Pre Owned Phone Catalogue and get yours for Black Friday, while quantities last.   Offer D...

J_PM_0-1668719713477.png
J_PM by Public Mobile
  • 3798 Views
  • 17 replies
  • 5 Bravos

Black Friday Sale! 12GB Bonus Data for 12 months - $40+

Hey Community,    Starting today until November 27, 2022, customers can get an additional 12GB of data for free* every month for 12 months on all $40 or more plans, with promo code: 12MONTHS12GB.    This offer is available to new customers who activ...

J_PM_0-1668522549729.png
J_PM by Public Mobile
  • 12667 Views
  • 61 replies
  • 13 Bravos

Scheduled System Maintenance on Nov 13

  Hey Community,    We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window:   November 13, 2022, 00:00 ET –  10:00 ET   During this time, you will be unable to activate SIM cards....

J_PM_0-1668205603391.png
J_PM by Public Mobile
  • 664 Views
  • 2 replies
  • 2 Bravos

Single-Day Deal - Get 15GB of 4G speed data for $40 a month

Hey Community,    Only available today, you can save more, and get 15GB of 4G speed data for only $40 a month. Before it's gone tomorrow*.   This offer is available to new customers who activate online. Rules and conditions apply.   How to Get this ...

J_PM_0-1668186917225.png
J_PM by Public Mobile
  • 8058 Views
  • 43 replies
  • 7 Bravos

Top Contributors – October 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1667838008814.jpeg Silvio_M_1-1667838008822.png Silvio_M_2-1667838008830.png
Silvio_M by Customer Support Agent
  • 2137 Views
  • 0 replies
  • 3 Bravos

[RESOLVED] Systems Outage - Update: Clear Cookies/Cache

New Update: We are pleased to report the Systems Outage issue has been resolved. We thank you for your patience and support as we worked to get our site page up and running. Please Note: After multiple tests we can confirm the platform is stable. If ...

J_PM by Public Mobile
  • 34511 Views
  • 219 replies
  • 32 Bravos

Alert Ready Test on Nov 16

Hey Community,   On November 16, 2022, the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to Canadians....

J_PM by Public Mobile
  • 7194 Views
  • 10 replies
  • 9 Bravos

Top Contributors – September 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1666029301266.jpeg Silvio_M_1-1666029301177.png Silvio_M_2-1666029301153.png
Silvio_M by Customer Support Agent
  • 2441 Views
  • 0 replies
  • 4 Bravos

[New Public Mobile Plans] The less we spend, the more you save.

Hey Community,    We have some big news to share with you! We’re introducing new plans at Public Mobile, starting October 17.    Our 100% digital storefront and online support means we can pass our savings onto you.  All our 4G speed plans now come w...

J_PM_0-1666013106010.png J_PM_1-1666013165430.png
J_PM by Public Mobile
  • 20847 Views
  • 82 replies
  • 24 Bravos

Find your dream phone and price: Oct 12 - 26

Hey Community,    We’re always looking for ways to help you get the latest phone at the lowest prices with our Certified Pre-Owned Phones.     Starting October 12 - 26, you can get a newer phone and lower price tag up to 80% lower than the original r...

J_PM by Public Mobile
  • 5628 Views
  • 26 replies
  • 3 Bravos

NEW: Introducing even more 4G speed plans

Hey Community,    Starting today, we’re introducing three brand new 4G speed plans. These plans are available to all existing and new customers, plus new customers will earn 3x the Points-Back for 12 months when they activate.    Plan Details:    $55...

Tiana_V by Public Mobile
  • 9127 Views
  • 39 replies
  • 7 Bravos

Top Contributors – August 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1660662243955.jpg Silvio_M_1-1660662243960.png Andu_S_0-1663157828003.png
Andu_S by Customer Support Agent
  • 7161 Views
  • 6 replies
  • 11 Bravos

Scheduled System Maintenance on Sept 8

Hey Community,    On September 8th we will be deploying some bug fixes and enhancements to the My Account page and it will be down for maintenance between 12:00 and 1:00 AM (Wednesday night and Thursday).   If you are looking to make basic changes t...

J_PM by Public Mobile
  • 3978 Views
  • 27 replies
  • 5 Bravos

FLASH SALE: 2GB bonus for 12 months, $25+ plans!

Hey Community,    Starting today until Aug 31 at 11:59PM EST, new customers can get 2GB of bonus data every month for free* for 12months on $25+ plans or higher with promo code:12MONTHS2GB   This offer is available to new customers who activate onlin...

J_PM by Public Mobile
  • 6817 Views
  • 28 replies
  • 1 Bravos

Student Plan: 20GB for $55

Hey Community,    For a limited time, you can take advantage of our Student Plan: 20GB at 4G speed, for $55/month.    In addition, all new activations will receive 3x Points-back - that means you can earn an extra $8.25 in points value on our Student...

J_PM_0-1660850397806.png
J_PM by Public Mobile
  • 4352 Views
  • 12 replies
  • 8 Bravos

Top Contributors – July 2022

Hi Community,   Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all.   We’d like to give a special thanks to all our members who ea...

Silvio_M_0-1660662243955.jpeg Silvio_M_1-1660662243960.png Silvio_M_2-1660662244058.png
Silvio_M by Customer Support Agent
  • 2594 Views
  • 0 replies
  • 8 Bravos

Public Points Contests

Hey Community,    This month, we’ve kicked-off our summer contests through our Public Points rewards program. Giving you a chance to win some awesome prizes!    We’re running 4 contests through the entire month of August. That means 4 chances to win,...

Rewards.png
J_PM by Public Mobile
  • 5828 Views
  • 28 replies
  • 1 Bravos

[Winners] Certified Pre Owned Phone Contest

[Contest Update]   Congratulations to our Winners @Rosguru, @umnikke8, @darlicious @Korth, @softech, @treefrog, @bridonca, @hendelar, @Dawn69, @roberto        Thank you to everyone who participated in our CPO Phone contest. We received all your fanta...

J_PM_0-1659489933912.png
J_PM by Public Mobile
  • 8279 Views
  • 53 replies
  • 13 Bravos
Need Help? Let's chat.