Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hey Community, It’s finally a Monday to get excited about. Don’t miss out on the Cyber Monday deals, starting today. Subscribe to a 5G 60GB unlimited plan for only $50/month. Plus get an extra $15 value in Public Point. . 60GB for $50 | 5G speed |...
Update: We're happy to report that the latency issue has remained stable throughout this Saturday, ensuring smoother experiences for all. Huge thanks to everyone for sharing their experiences with Community. We'll continue to keep you up...
Hey Community, Starting this week you can take advantage of Black Friday deals. Hurry, great deals starting now, ending November 28. 40GB for $34 | 5G speed | subscribe now For a limited time pay $0 for an eSIM or $5 for a physical SIM card Offer ...
Bonjour, Merci à tous ceux qui ont participé aux excellentes conversations dans la Communauté le mois dernier! La Communauté ne serait pas une ressource d’aide aussi essentielle sans vous. Nous remercions tout particulièrement les membres qui ont o...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window: Maintenance window: November 12 | 12:00 AM ET – 10:00 AM ET During this time, you will be unable to: Activat...
Hello Community, You talked, and we listened. We are excited to announce the latest improvements made to the EverSafe experience. In our commitment to make changes that are meaningful for our customers, here are a few of the EverSafe updates we hav...
Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hello Community, On Wednesday, November 15, 2023 the Government of Canada will conduct an Alert Ready Test to compatible mobile devices in each province and territory. Alert Ready is designed to deliver critical and potentially life-saving alerts to...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who earned...
Hello Community, We wanted to give everyone a heads up that Activation Portal will not be available during the following maintenance window: Maintenance window: October 22 | 12:00 AM ET – 10:00 AM ET During this time, you will be unable to: Activate...
Thank you for taking the time to sign-up. We have selected total users to participate in this session. If you didn’t get selected this time, don’t worry, we’re planning more exciting feedback sessions in the future. -------- Hello Community, As m...
Hey Community, The Limited Time Sale is back with even more savings. Starting today until October 31th, customers can now take advantage of our latest Canada-US plans and more. Whether you're traveling for work, school, or simply catching up with f...
Hello Community, We have some exciting news to share with you. Starting early October, you will be able to talk, text, browse and more in select areas of the Toronto Transit Commission (TTC) subway system. Now you can enjoy staying connected through...
Hey Community, Get ready to rake in big savings with our October Limited Sale offers. Starting today until October 9th, customers can select the following subscription plans: 30GB for $40 | 5G speed | subscribe now For a limited time, pay $0 for a...
Hello Community, October’s in full swing and we’ve got deals to make it even better. October has arrived, and we’re excited about this season! For a limited time your friends and family can snag a physical SIM at half the price - just $5! Plus, o...
Update: Our systems are now fully operational. New activations and self-serve actions can proceed as usual. We will continue to update you all. Thank you for your patience. Hello, We are experiencing unexpected issues with account management and acti...
Hello Community, We are excited to announce that, starting September 25, Public Mobile is inviting Canadians (excluding residents of Quebec) to try its 5G subscription phone service with 15 days of free access on us, for a limited time only. Free Tr...
Hi Community! Just like clockwork, Apple rolls out a new iOS update every year packed with a variety of new features. This year is no exception, however, there's one particular feature that might change the way you experience voicemail on your mobile...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hello Community, We wanted to give everyone a heads up that due to upcoming enhancement work on EverSafe, you may experience intermittent interruptions during the scheduled maintenance window: September 19 12:00 AM - September 19 6:00 AM ET (Septem...
Hi Community, Thank you to everyone who contributed to the great conversations on the Community last month! The Community could not be such a great place to get support without you all. We’d like to give a special thanks to all our members who ea...
Hey Community, Starting Sept 8, customers can select the following subscription offers for a limited time. 20GB for $39 | 4G speed | subscribe now Save $5/month with a 90-day subscription. For a limited time, pay $0 for an eSIM. Offer Details This...
The Oracle Program What it means to be an Oracle.How to become an Oracle.Our current Oracle Team. What does is mean to be an Oracle? The Oracles are a small group of Community members who have extensive knowledge about all things Public Mobile, and ...
Hey Community, Update: This issue has been resolved. If you submitted a ticket recently or are still waiting for a response, please hold tight. Our agents are working through all messages and will get to you shortly. We are aware of a technical i...
Hey Community, We’re excited to announce we are improving the way you Refer-a-Friend ! Starting today, you will be able to copy your personal referral link from ‘My Account’ and share it with friends and family. Additionally, you can now share your ...
Update: service has been restored! Thank you for your patience. ------------- Hey Community, Customers may be experiencing an interruption, which may result in being unable to access the internet or make and receive calls or text messages from your...
Hey Community, We have some exciting news to share with you about changes to our Oracle team. Oracles, @mimmo and @popping will be stepping down from their Oracle positions. We are incredibly appreciative of their support in our Community over th...
Hey Community, We are excited to announce that starting today, we’re introducing eSIM availability to both new and existing subscribers, along with the rollout of multiple enhancements in My Account. We’ve noticed many of your posts expressing inter...
Hey Community, We’re here to share an update about picture and group messaging features. As technology evolves, select customers may be required to update either their settings or upgrade their device to continue benefiting Multimedia Messaging Serv...
