Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hello Community, The past week has been full of announcements and changes: we launched 3G speed plans, we made our SIM cards available at Walmart, we changed the pricing for 4G LTE plans, and we changed how our support model works. That’s a lot. I ...
Hey Community, We have some exciting news for you! We’re pleased to announce that our SIM cards will now be available to purchase at over 350 Walmart locations across Canada. Our retail launch aligns with the feedback and ideas that were shared thr...
Hey Community! We’re happy to announce that we’ve added 3G data options to our offerings in order to give you more choice. Our vision has always been to do wireless differently and that translates into our commitment to always offer you the most ch...
This means that on July 15th 10:00 PM ET to Sunday, July 16th 08:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hey Community, In order to best assist you, we are making some customer support changes in the coming days. Presently, we support customers through social media, web forms, and the Community. Having multiple support channels has given customers m...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wi...
Public Mobile has been made aware that ASUS ZenFone 3 Laser phones may not be able to make 911 calls. Your safety may be at risk. Please contact ASUS directly at EN: 1-888-678-3688 or FR: 1-888-616-2787 for more information. Please do not dial 911 ex...
This means that on July 9th (Sun) 00:00 pm EST to July 9th 10:00 am you won't be able to do the following: Access your Self-Serve accountActivate a new accountPlease excuse us for any inconvenience this may cause.
Maintenance schedule: 4th of July: 12:00 am to 07:00 am ET 5th of July: 12:00 am to 07:00 am ET 5-6th July: 5th July 11:00 PM to 6th July 7:00 AM ET This means that you won't be able to do the following: Access your Self-Serve accountActivate ...
Update: We will be extending our Freedom competitive response promo to July 6th 11:59 pm EDT. Hey Community, As a competitive response, Public Mobile will be offering Freedom mobile only customers, an offer due to their current LTE plan from now ...
This means that on June 18th 00:00 ET to June 18th 10:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members wit...
This means that on Thursday, May 18 at 11:00 PM to Friday, May 19 at 9:00 AM EST you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Update: Thank you for those who decided to participate, all our seats are filled. For those of you who couldn't participate - hopefully, will get to connect with you the next time around. Hey Community, We’re currently working on some improvemen...
This means that on May 14th 00:00 ET to May 14th 10:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new accountAn agent won't be able to help you with any account related changes. Please excuse us for any...
Hey Community! Today is @MarieHelene_L Birthday! I want to wish her a very happy day and hope she will have fun celebrating!!! Cheers!!! Simon
This means that on May 9th from 3:00 AM to 7:00 AM ET, you won't be able to do the following: Access The Public Mobile Community. Everything else should be working without any issues. Thank you, Shazia
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members w...
This means that on May 6th 9:00 PM ET to Sunday, May 7th 07:30 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
ANNOUNCEMENT: This promo plan is now expired and no longer available. Hey Community, Hot diggity! We’ve got another special announcement for you! For a limited time, Public Mobile is offering an incredible promotion where you can get unlimited p...
Hello Community, We would like to thank everyone for the great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting Community members w...
This means that on April 9th (Sun) 11:00 pm EST to April 10th (Mon) 10:00 am you won't be able to do the following: Access your Self-Serve accountActivate a new accountPlease excuse us for any inconvenience this may cause.
Update: We will be ending this promo on July 12th 11:59 pm EDT. Please note, if you order your SIM card now, you may not get it in time to get this promotion Hey Community, We have some exciting news! For a limited time, Public Mobile is off...
Hello Community, We would like to thank everyone for starting some great conversations and encouraging fellow members to seek support and answers on the Community. Special thanks goes to the Community members listed below for not only providing fe...
This means that on March the 9th from 12:00 am to 7:00 am EST you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
This means that on March the 7th from 12:00 am to 7:00 am EST you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hello Community, It's with great pleasure to announce our second year anniversary of SIM-only wireless! Last year was filled with lots of change. We listened to your feedback, and took action to make the service and Community even better. Check ou...
This means that on Feb 28th AND March 2nd from 12:00 am to 10:00 am EST you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause. Please note that these are tw...
This means that from Feb 26th (Sun) 12:00 am EST to Feb 26th (Sun) 10:00 am you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hey Community, Public Mobile is continuing our evolution to an online-only brand with the goal to provide customers more choice in a clear and uncomplicated way. Along this journey, we are making some changes. On April 1, 2017, all Legacy/ Pioneer...
