Hello Community, On November 30, 2023, Canada will be launching a national mental health crisis and suicide prevention number that anyone can access by either dialing or texting 9-8-8. It will be available 24/7 from coast to coast and free of char...
Hi Community, We're excited about the interest in eSIM and thought it would be helpful to share some easy tips before you begin your new eSIM journey! Looking to activate?Simply download the Public Mobile App to get started. When you purchase your ...
Hey Community, With the change of seasons, we also have some changes to bonus data and promotions. Last night, as you may have noticed, we discontinued the following promotional plans: $40 for 4.5 GB at 3G speed$45 for 6 GB at 3G speed$50 for 8 G...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community...
This means that on Oct 13th 11:00 PM ET to Sunday, Oct 14th 8:00 AM ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenience this may cause.
System maintenance- October 7 2018, 12:00 am to 10:00 am This means that on October 7, 2018, 12:00 am ET to 10:00 am ET you won't be able to do the following: Access your Self-Serve accountActivate a new account We apologize for any inconvenien...
Hey Community, Have you ever experienced frustration from not being able to change your plan in Self-Serve when your account was in suspend? Well, we’re excited to let you know that, as of today, you’ll be able to do this without having to contact ...
Hey Community, Effective September 29, 2018 until September 30, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store at participating retailers! This will be applied as an account cred...
Hey Community, In our quest to make it easier for you to purchase and activate our SIM cards, we are happy to announce that we’ve now launched at The Mobile Shop! There are nearly 200 The Mobile Shop locations across Canada, located in places like ...
Hey Community, Exciting news! We’ve been working hard behind the scenes to make our chatbot: Easier for you to get your answers faster. Who wants to type anyways? We’ve added a ton of buttons, which you can simply tap, and SIMon will provide you ...
Hey Community, Effective September 15, 2018 until September 16, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store! This will be applied as an account credit and the offer is availab...
Break out the avocados, ladies and gentlemen, because this Sunday is – yep, you guessed it – Guacamole Day! Perhaps the most important holiday of the year, we should all take the time to celebrate by indulging in the king of dips. Guacamole is one...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community mem...
Update as of October 16, 2018: These plans are now expired. Update: Effective September 4th, 2018, the $50 for 8 GB at 3G speed plan includes Unlimited Talk to Canada-wide and the U.S. See FAQ for details. Hey Community, Now, for a limited tim...
Most Recent Update 09:00 ET - September 21, 2018Hey Community, We are happy to say that our technical team has successfully implemented a fix for the delay many were experiencing in receiving their Self-Serve password reset email. Going forward, ...
Happy Thrift Shop Day! Once a year we celebrate the second-hand stores that fill our lives with knickknacks, retro clothes, hidden treasures, and relics of the past (Is that a VHS player? Yes, yes it is.). How amazing does it feel to find a leathe...
*This offer is online-only. Hey Community, From August 23rd until September 13th, 2018, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online. Get the full scoop below. Taking advantage of...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community m...
Hey Community, We are excited to announce that Public Mobile Fest is back for its second year! This summer, our FREE mobile musical festival is heading to the West Coast! On select dates between Aug 11th to Sept 8th, our festival on wheels will be ...
Hey Community, We’re excited to announce that we have a series of summer events coming your way in Toronto, Vancouver and Montreal! Check out a sneak peek below. Public Mobile Fest - Our mobile musical festival is heading to the West Coast! On Au...
Hey Community, Effective July 28, 2018 until July 29, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store! This will be applied as an account credit and the offer is available to new ...
This means that on July 29th, 00:00 ET to July 29th, 10:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Update as of August 29, 2018: This offer will expire on August 29, 2018 at 11:59 PM EDT. Hey Community, Effective July 26th, 2018, we are bringing back our 5.5 GB at 3G speed for $45 plan for a limited time only! Plan details: $45 for 5.5 GB at...
Hey Community, We’re excited to share with you that effective July 24th, 2018, we are lowering the prices for the following plans: Plan Calculator Details Now 30-day plan6 GB + 500 MB BONUS data at 3G speed (per 30 days)Unlimited Talk to Canad...
Update: Thank you to everyone who took the time to vote for the top 3 KBA videos they think would have the biggest impact in making our customer experience better! The final results are in and… DRUM ROLL PLEASE… …… …. The top 3 videos we will f...
Update as of October 16, 2018: This offer is now expired. Hey Community, Effective July 18th, 2018 as a competitive response, we are bringing back our 4.5 GB at 3G speed for $40 plan for a limited time only! Plan details: $40 for 4.5 GB at 3G ...
This means that on July 14 2018, 22:00 ET to July 15 2018, 13:00 ET you won't be able to do the following: Access your Self-Serve accountActivate a new account Please excuse us for any inconvenience this may cause.
Hey Community, As you know, over the past 12 months we’ve put a ton of effort into growing Public Mobile. Thanks to your continued support, we are growing each and every day and, as a team, we are excited for what’s to come over the next year. ...
Hello Community, We would like to thank everyone for the great conversations and for encouraging fellow members to seek support and answers on the Community. Special thanks to the Community members listed below for supporting other Community m...
Did you know that Video Game Day is this Sunday? It’s the day we celebrate all the magical places and characters we’ve come to know and love through video games. What would your childhood have been like without Mario and Luigi? How would you have ...
Update as of July 3, 2018: These offers will expire on July 9, 2018 at 11:59 PM EDT. Hey Community, We have expired our $40 for 4GB at 3G speed plan, and are offering two new promotional plans that are even better! Now, for a limited time only, ...
Update as of 9:35AM ET June 25, 2018: This plan is now expired. Hey Community, For a limited time only, Public Mobile is offering a $40 for 4 GB at 3G speed plan which includes Unlimited Canada-wide Talk and Unlimited International text. This of...
