Upcoming Changes to our Old Rewards Program

[J_PM]

Hey Community,

We have an important announcement to share with our subscribers who are currently enrolled in our old Rewards program.

We’re making changes to our rewards program and are sharing how these changes impact some of our subscribers. Starting in May, we’ll be retiring our old Rewards program and moving all subscribers to our Public Points™ program. 

We launched the Public Points™ program in January 2022 to provide our subscribers with more ways to earn and spend rewards, with greater flexibility. As part of our commitment to continuously evolve our products and services, it's time to retire our old Rewards program and shift our focus on enhancing our Points program.

To show our appreciation for your continued loyalty, subscribers on our old Rewards program will receive a special thank you. We'll send you a text message when it has been added to your account by March 31st. 

We’re excited to continue providing you, our valued subscribers, more opportunities to earn and spend rewards with Public Points™ moving forward.

To learn more about your move to Public Points, check out our FAQ here.

The Public Mobile Team

[Wolfcore]

I don't know how many posts have been deleted/moved, I can't possibly know this, it's literally impossible for me to know this, as I don't have access to the internals of this forum. Therefore, it's impossible for what I said to be anything other than an estimate. I was using my best judgement based on how many messages I've seen deleted over the past month and a half. 

What you said, could have been easily verified within minutes (which is what I did). You saying "nothing has been said in 5.5 weeks", has an objective answer, that we can all see. So I don't understand how you were "giving an opinion" with that. But maybe you are talking about something else, and not this. You didn't specify, so I'm forced to guess.

Anyway, we can agree to disagree. The change is almost upon us, so this thread won't matter much longer anyway. Thanks for doing what you do regardless.

[ShawnC13]

@Wolfcore , I don't know.  Banning is done by the PM employees and when J_PM was here she would tell us that she would be taking information back to the team for decision like this.

The member that you told me about was an extreme spammer that tagged the announcement post with almost 100 tags at once that would show up on ever page, and they were not nice messages.

Honestly PM/Telus don't need to allow any of us to post here if they don't want us to.  Raise a ticket and Private Message with CSA's is really all they need us to be able to do.

[RetiredGuy1]

I’m simply making an observation that some user posts get removed because they’re agitating or egging someone on. Its probably happened to me. But, be honest, do you think all of your posts this evening have not contributed in one way or another to the free-for-all that has gone on? If you do, theres nothing more to discuss with me. If you agree that they have, then its not a no win situation. As someone with the power to remove posts and effectively silence others then just lead by example.

[ShawnC13]

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@RetiredGuy1 wrote:

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@ShawnC13 wrote:

Let me guess they are all banned members that have multiple accounts banned.

Edit: typo

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With all due respect, if some of us posted this it would be removed for agitating. The fact you received a bravo from a fellow Oracle is not a good look either.

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So other community members can make a guess or estimate something and if I move it I get criticized, I make a post and get criticized.  I am willing to spend my time going through and making sure the posts are all on topic if you like?  It would probably decrease this thread by a lot of the posts that are here now.

Stuck in a no win here.  I am trying to let the discussion flow and get criticized for that and asked to move posts.  I move posts and I am silencing and controlling how the discussion and message is presented.

Edited to add: how is guessing who is DM'ing him agitating it has already been stated that banned members have been sending messages to people.

[Wolfcore]

Thanks. I actually don't expect Oracles to be able to be around 24/7, so I understand that there will be periods of time where certain posts stay up. But I am very curious why they appear to be selective, and why certain posts are continued to be allowed. Like the images saying "goodnight", in clearly an antagonizing/harassing way, why are those still up, but my responses to them removed? At the very least, those should be considered spam, as they have nothing to do with this thread.

Also, at what point does a user get recommended for banning/removal from this thread? How much does one actually have to spam for example, before they are removed? I remember early on I told you about a user that was banned from this thread, and I don't think they did anything compared to what I'm seeing now. Are there no thresholds for spam? You can just spam forever, and your posts will just be removed (but you yourself will never get banned)?

Edit: Thank you

[ShawnC13]

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@Wolfcore wrote:

I wouldn't call that a lie, I would call that an estimate. "Thousands" can mean anywhere between 1000 and 999,999. Do I believe that at least 1000 messages have been deleted/moved from this thread alone? Definitely. But once again, this is called an opinion; a guess. You seem to have trouble understanding what those are.

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@Wolfcore, this is what I don't understand I state an opion and you say I am either lying or calling someone a liar.

[RetiredGuy1]

Are you the only Oracle?

[ShawnC13]

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@RetiredGuy1 wrote:

Oracles - fabulous job this evening - at this point, why even bother having the Lounge? 

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@RetiredGuy1 , what are you expecting an Oracle to be here 24 hours?

[ShawnC13]

@Wolfcore moved those posts and 11 or so replies went with one of them if you are wondering where they went.  Was out and trying to do stuff on this community from phone is not easy

[RetiredGuy1]

Oracles - fabulous job this evening - at this point, why even bother having the Lounge? 

[RetiredGuy1]

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@ShawnC13 wrote:

Let me guess they are all banned members that have multiple accounts banned.

Edit: typo

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With all due respect, if some of us posted this it would be removed for agitating. The fact you received a bravo from a fellow Oracle is not a good look either.

[RetiredGuy1]

All I know is its a good thing my parodies get removed….just imagine the free-for-all we’d have in here

[hTideGnow]

HI @fixin1 

with @Wolfcore so picky on other choice of words and quickly draw conclusion about people lying, I would be surpise he just use word thousands to mean anywhere between 1000 and 999,999

and to be honest, even one thousand post removed and left with 4000 here is an unreasonable estimation.

Yes, he can use "opinion" to sugar code his lie, but he stamped others' "options" as lie or simply conclude me has trouble understand him.  Funny member

[Wolfcore]

If I were to state something as fact, I'd provide evidence. I'm simply giving my opinions, based on what I see. I've already told him this, but he doesn't seem to be able to grasp the concept. It's definitely far more than 100-200 though, that estimate isn't even close. There were some nights a few weeks ago where we'd have 50+ messages deleted almost every night (other members have noticed this as well). 

[fixin1]

@hTideGnow - @Wolfcore - Probably 100 - 200 posts out of 4000. Probably even less than that.

So yes, that probably is fake - over exaggeration of Wolfcore's post.

EDIT: Opinions are Opinions, so Wolfcore has a point.

EDIT (Again): People don't know if you are meaning an Opinion or a Fact. So hTideGnow probably got mixed up there.

[Wolfcore]

I wouldn't call that a lie, I would call that an estimate. "Thousands" can mean anywhere between 1000 and 999,999. Do I believe that at least 1000 messages have been deleted/moved from this thread alone? Definitely. But once again, this is called an opinion; a guess. You seem to have trouble understanding what those are.

[hTideGnow]

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@Wolfcore wrote:

We've had thousands of messages be deleted/moved from this thread/forum, 

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HI @Wolfcore 

how can you lie like this? there are still just 4000 replies here and you said thousands deleted and moved?

Just say hundreds and that will make it more believable 🙂

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[eyes]

Just for your curiosity—-Please tell me when was the very last time these accounts logged in to this forum?

[ShawnC13]

Let me guess they are all banned members that have multiple accounts banned.

Edit: typo

[Wolfcore]

Yes, let's trust PM's own site, that they have full control over, to deliver us accurate information about a topic that I'm sure they'd like to keep as quiet as possible, as it involves them giving preferential treatment to certain users over others, and would cost them a ton of money if more people found out about it 🤣

We've had thousands of messages be deleted/moved from this thread/forum, who knows how many of them involved topics like that. PM's own forum is the last place you should go to for trusted information on topics that make them look bad. Thinking otherwise would just be silly. A lot of people don't even bother posting here, because they know the game. You should see how many people have been dm'ing me privately, telling me all of the crazy stuff that's gone down here over the years.

[ShawnC13]

I have not said they are lieing.  I have said said I doubt.  If I said I know they haven't gotten anything that would be something different.   Again, I am saying that I would have expected more comments to help fellow customers knowing what people got and who they got it from.  As a large number of people have come here asking for the wording for CCTS complaints and they also know they must go to PM first that it would be expected to have comments in here of people getting a solution or compensation.

[hTideGnow]

HI @Wolfcore 

i don't see anyone got the same "offer" and posted here.  But it is certain they won't lie about these freebies in PM own site as PM have ways to validate 

[RetiredGuy1]

@ShawnC13 and @Wolfcore  I am by no means trying to wade into this but I feel compelled to offer one thought here. This whole debate is premised on what or what is not posted either on RFD or here and, more importantly, just what that represents. In my humble opinion, neither RFD or here are the be-all or end-all for reaching a definitive conclusion on just about anything including either the number of CCTS complaints that have been made or how many may have received any compensation. I would wager far more people do not post on online forums than those that do. Okay, I’m back out now lol

[Wolfcore]

I'll relink the old post here, so you can read it. There have probably been more since then. I see you're still going with the "they must all be lying" explanation, but I really don't understand what these people could possibly have to gain by lying.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

[ShawnC13]

I saw this post so I better reply or it will be seen as me ignoring you. I am still really unsure if compensation was given.  It is a YMMV when you get mods but of the I would guess by this thread couple thousand people that would have reached out to CSA's to start their CCTS complaints that if this was happening that there wouldn have been more posts in this thread of compensation given.  I guess I need to be very specific what thread I refer to.  I saw the post early on in RFD as it was flagged in our Oracle group.  I have probably been in the RFD thread 3 maybe 4 times.  

I am wondering how many other posts did you find of people getting compensation from RFD?  Legit question, I know you said you posted but I am not going back through all your posts to find it.  It would be interesting to see if these people all had the same CSA.  I don't know how many CSA's there is but say there are 10 and one was giving compensation wouldn't that equate to 10% of original contacts possibly getting compensation?  Even it got corrected within the week, those first few days were truly the in rush of complaints going to CSA's.  Even a small percentage of say 20-50 people I would think you would hear a lot about it especially as everyone was just ramping up to band together and fight PM/Telus

[dabr]

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@eyes wrote:

Hey I didn’t respond to you - are you now hijacking other posts? I was responding to an Oracles post. 
Again please just stop all this  and leave me alone .

Ps  you are providing great comic relief here while we’re on before dinner beer time. 

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Beer, tea, coffee, milk, all good beverages...

[Wolfcore]

Man, you are not a serious person. "Leave me alone, but just ignore the fact that I'm attempting to get you banned right in front of your face (which means I'm not ignoring you myself)". The amount of hypocrisy just blows my mind. If you want people to leave you alone, stop publicly talking about them, it's a very simple concept. Don't expect others to do what you want them to do, when you won't even do it yourself.