Upcoming Changes to our Old Rewards Program

[J_PM]

Hey Community,

We have an important announcement to share with our subscribers who are currently enrolled in our old Rewards program.

We’re making changes to our rewards program and are sharing how these changes impact some of our subscribers. Starting in May, we’ll be retiring our old Rewards program and moving all subscribers to our Public Points™ program. 

We launched the Public Points™ program in January 2022 to provide our subscribers with more ways to earn and spend rewards, with greater flexibility. As part of our commitment to continuously evolve our products and services, it's time to retire our old Rewards program and shift our focus on enhancing our Points program.

To show our appreciation for your continued loyalty, subscribers on our old Rewards program will receive a special thank you. We'll send you a text message when it has been added to your account by March 31st. 

We’re excited to continue providing you, our valued subscribers, more opportunities to earn and spend rewards with Public Points™ moving forward.

To learn more about your move to Public Points, check out our FAQ here.

The Public Mobile Team

[Wolfcore]

Man, you are not a serious person. "Leave me alone, but just ignore the fact that I'm attempting to get you banned right in front of your face (which means I'm not ignoring you myself)". The amount of hypocrisy just blows my mind. If you want people to leave you alone, stop publicly talking about them, it's a very simple concept. Don't expect others to do what you want them to do, when you won't even do it yourself.

[eyes]

Hey I didn’t respond to you - 

[Wolfcore]

Again, you're making claims that you can't support. Where are my "attacks", my "unfounded accusations", and my "insults"? People shouldn't just be banned because you say so, that's not how it works. On the other hand, we have actual examples of you personally insulting other subscribers here, as well as spamming. 

For somebody who claims to not want this thread filled with what you describe, why do you continue to provoke people (like myself)? I just don't get it. You're continuing to do exactly what you're preaching against. 

[eyes]

We all know that you do the best you can in an honourable way. 
Why do you even bother engaging with his  nonsense- His novel long posts are full of bitterness and anger .  Im now bracing myself for yet another attack full of unfounded accusations and insults.  I don’t see him posting in other threads to help others but just complaining and accusing fellow members and oracles .Why not just ban him and be done with it and if you feel I’m out of line just ban me too.  This is supposed to be a help forum isn’t it? 

[Camera4617]

Yep, I got one too.. Too late PM.. 

[Camera4617]

Did you get any info that the case moved to the next stage? I'm also waiting for PM to respond after CCTS rejection but I doubt they will. 

[fleety15]

My case is still open with CCTS. PM objected, CCTS rejected the objection. PM had until Apr 11 to respond, they didn't. My complaint has been moved onto the next stage where a complaints resolution officer will be in contact with both parties. Have not heard from them yet. I don't expect anything to  happ with my case, but it was nice to be able to force my view to PM and they had to respond. And also to know that any money they saved from me changing from rewards to points was used in paying for the complaint.

[Wolfcore]

Come on Shawn, be honest. You know very well you weren't talking about this thread. The entire topic was about the RFD thread, and that's literally what you were commenting on, and saying you believed it was untrue. You made no indication that you were referring to this thread. 

Even in your next post, you said:

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I am surprised we don't have people in this thread saying they are getting anything from the CSA's.  All we are reading here is they are promoting the points system

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Which, logically, would insinuate that you are NOW talking about this thread, whereas the previous post, you weren't. Anyway, it is what it is, if you don't want to be honest, there's really nothing I can say. 

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You obviously have an idea or preception of who I am and see every post that way and continue to spin it to fit your narrative of me.

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and no, this is not true. I'm not spinning anything. To me, what you said was quite clear, and I think anybody reading it would say the same thing. I try not to paint with a broad brush. People can tell singular lies, and this doesn't mean that I'm going to believe that everything they say from that point on, will also be a lie. As far as I know, I haven't claimed that you've lied about anything else, which should prove that. But you're definitely not making it easy.

Even that time I felt you were trying to get others to harass me, what did I do? I messaged you privately, rather than say anything publicly. I've been very respectful towards you, in my opinion (a lot more than I've received back, that's for sure).

[ShawnC13]

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@Wolfcore wrote:

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I haven't been in that thread daily to see what is always being said.  So if that is it not sure how that is a lie and if it wasn't what are you saying I am lieing about?

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I believe you know very well what I'm referring to. It was the only time you've actually completely ignored me, and didn't respond. This is what you said:

I read that early on in the RFD thread but I really don't think that happened.  If it did there were would be a lot more posts like that every time someone got that CSA.  I believe that post was made within days of the announcement and 5.5 weeks later we don't hear more about it really makes me doubt that it did happen.

You claim now that you weren't in that thread daily, and that you could not have possibly have known, but look at what you said at the time. The tone was a lot different, you're speaking as fact. Even claiming to know that after 5.5 weeks, we haven't heard anything else. 

I then proceeded to show how that was untrue, by providing evidence, and you just ignored me. Either you purposefully lied in order to protect PM (which means that you knew there were more examples, but chose to ignore them), or you unintentionally lied in your pursuit to protect PM (you didn't bother to actually research before making that claim). I just believe people should own up to things when they're wrong, that's all.

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 @Wolfcore  this actualy makes my brain hurt how you process my posts. I don't go into RFD daily or even weekly probably lol.  My first sentence said I think so that is opinion based.  If it did happen I would have expected to see a lot more comments in here when/if people got the same treatment.  Again the 5.5 weeks later seeing more was a comment on this thread as I am not in RFD often.

Now if I didn't reply to one of your posts directed at me, my  aplogies, I am not in this thread 24 hours.  Today at home so had some time early on and with the Tags and DM's I get in a day, there are many days I don't even get to them (Plus I Admin another site as well).  When I do get in here somedays there are pages and pages and admittedly I won't go through them post by post if I don't have the time.

I am still trying to figure out how I intentionally lied to protect PM?  Seing a post on RFD early on and posting my opinion on it.  I was going on the information I had as I have said I don't frequent there often.

So I still don't see how any of this is lieing?  You obviously have an idea or preception of who I am and see every post that way and continue to spin it to fit your narrative of me.

[ShawnC13]

@steveb11, intersting this is the first I have heard of winback emails going out. 

[RetiredGuy1]

Yeah, I guess thats possible. Funny thing is I’ve been with PM for years and never posted before this announcement six weeks ago. I’m not a techie by any stretch so I would be about the last guy to post in the help section. I never posted in the announcements or lounge because I was a happy customer with PM, I felt I had good value, rewards were applied automatically to reduce my bill so, in short, I never gave PM any thought (other than pay the bills). Like everybody else, that all changed on March 6th and here I am. So, all that to say I have difficulty understanding a motive to shut down this thread and, by doing so, effectively preventing others an opportunity to engage with each other.

[JDBlue1966]

Thank you..

[Wolfcore]

Most likely Freedom's yearly plans. They've got 3. The most expensive one works out to be $12.50/month ($149/y), for 2.5GB/month (unlimited talk/text/nationwide). The $119 ($10/month) one is 1.25GB/month.

[JDBlue1966]

Who are you with?

[Wolfcore]

A back and fourth, yes. I just use the word battle, because it's two opposing arguments. This doesn't have to mean hostile.

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 I am not sure where you get that I will move/edit (are you saying I edit members posts to change what they are saying?)

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I consider them the same. To me, editing just means modifying/changing. If you move it, I consider that editing.

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I haven't been in that thread daily to see what is always being said.  So if that is it not sure how that is a lie and if it wasn't what are you saying I am lieing about?

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I believe you know very well what I'm referring to. It was the only time you've actually completely ignored me, and didn't respond. This is what you said:

I read that early on in the RFD thread but I really don't think that happened.  If it did there were would be a lot more posts like that every time someone got that CSA.  I believe that post was made within days of the announcement and 5.5 weeks later we don't hear more about it really makes me doubt that it did happen.

You claim now that you weren't in that thread daily, and that you could not have possibly have known, but look at what you said at the time. The tone was a lot different, you're speaking as fact. Even claiming to know that after 5.5 weeks, we haven't heard anything else. 

I then proceeded to show how that was untrue, by providing evidence, and you just ignored me. Either you purposefully lied in order to protect PM (which means that you knew there were more examples, but chose to ignore them), or you unintentionally lied in your pursuit to protect PM (you didn't bother to actually research before making that claim). I just believe people should own up to things when they're wrong, that's all.

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You make it sould like I am moving every post you make.  I would probably say I have moved more posts from eyes and thidegnow than of yours.  I leave placeholders and a comment most of the time (sometimes I do forget the comment)

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I'm not talking about you specifically. I can't actually tell who is moving which posts (or at least I don't think so). As you admit now, sometimes you leave comments, sometimes you don't, so who knows. I'm just saying in general. So many posts are being moved, including posts that don't appear to be breaking any rules. And when Oracles are shown in a bad light (because of what they're doing), those posts are DEFINITELY being moved. That's all I'm saying. You guys have power that we don't, and the narrative is being controlled because of that. We're not able to defend ourselves, but others are allowed to make accusations.

[hTideGnow]

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@Wolfcore wrote:

What if the goal of the people slinging the insults, IS to shut down the thread? If you pay close attention, the same people who attack others, and are constantly provoking, just so happen to also be the ones pushing for it to be shut down. Really makes you wonder. Definitely wouldn't be the first time this tactic has been used.

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hi @Wolfcore 

is that your purpose?  how can you think of all these great plans?

[hTideGnow]

HI @hkjhkj 

you are great.  I removed the 2 from the 4.  So, still have 2 confirmed cases

[ShawnC13]

Thanks for the re-cap I think there will be a HUGE influx of "Closing" CCTS files in the next week or so, and seeing if they are all the result or some do have actions that PM/Telus have to take.  As we have had some not get to the same part of the process before they were closed it could all be based on the wording used, or even the person reviewing the file

[RetiredGuy1]

@hTideGnow Yes, I can confirm that I was the first and, tbh, I came to realize I mistook my shortcomings in how I wrote my complaint to CCTS as being the final step for all involved in the process (silly me, I should have checked with Reddit for tips first - d’oh). Anyway, as we all know, some did move on and now we’re waiting. I’m not very hopeful anything meaningful will happen but it ain’t over till it’s over…

[Wolfcore]

Careful, you're about to be personally attacked for simply pointing out what others are saying. Remember, you're the bad guy here, you're not supposed to notice these things.

[Wolfcore]

What if the goal of the people slinging the insults, IS to shut down the thread? If you pay close attention, the same people who attack others, and are constantly provoking, just so happen to also be the ones pushing for it to be shut down. Really makes you wonder. Definitely wouldn't be the first time this tactic has been used.

[ShawnC13]

@Wolfcore, so you meant discussion.  "Battles" seems very hostile, I will agree that I like discussions as that is how everyone can get their points out there for evaluation.  I am not sure where you get that I will move/edit (are you saying I edit members posts to change what they are saying?)

By saying I am lieing the only thing I can think of is when I said about the comment on RFD where someone said they got something from the CSA as compensation, that I didn't beleive they got anything as I would have thought if that was true would have seen more comments like that in here.  I said that was the only post I had seen in the RFD thread stating something like that.  That was true, I haven't been in that thread daily to see what is always being said.  So if that is it not sure how that is a lie and if it wasn't what are you saying I am lieing about?

You make it sould like I am moving every post you make.  I would probably say I have moved more posts from eyes and thidegnow than of yours.  I leave placeholders and a comment most of the time (sometimes I do forget the comment)

[steveb11]

So, here's a funny one. After the announcement of Public Mobile's screw job to legacy rewards customers, I quit and went to another carrier ($119/year !! Unlimited incoming and outgoing call minutes !! Unlimited incoming and outgoing texts !! 5 times the data !! ). It's been more than a month and so far, so great. I just received an email from Public Mobile. The headline: "We're prepared to win you back." How laughable. And what's the offer? PM has the audacity to tell me they'll give me 15 of their stupid points if I come back. That's it. You have got to be kidding me. I am so glad I'm gone.

[RetiredGuy1]

Hmmm, just to be clear, I’d like think my “advice” that I posted in the lounge would be echoed by 99% of posters here - simply for you, me, and everybody else to try as much as possible to avoid personal attacks. Am I saint? Hell no. What was my motivation to offer that advise? Simple, I don’t want to give the mods the opportunity to use prevailing instances of personal attacks as a reason to shut down the threads in the forum!

[eyes]

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 Please let's end all this - 

[Wolfcore]

Deflect, deflect, deflect. You go after others, and claim that they're attacking people, and calling them slurs, when in reality, you're the one doing it. It's the pot calling the kettle black; it's hypocrisy. You can't get mad when people notice this, I'm sorry. You're not the victim, or the good guy, when you do this. 

[hTideGnow]

hi @ShawnC13 

so far we have four confirmed closed case by CCTS (all rejected)

RetiredGuy1 was the first one reporting it on 4/9, , followed by dariovitale on 4/11 

since there were not too many filing  their complaints until the 2nd week of the announcement, i think there will be more cases closed in the coming weeks But don't expect many will come back reporting the sad news and most of them are not Community regulars.

(updated to remove the wrong info)

[eyes]

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Please take RetiredGuy1 advise.     ✌️

[Wolfcore]

Didn't you just insult somebody using a phrase that refers to them having no brains? Maybe you should sit this one out, you're clearly not a great moral authority.

And again, I'm sure he's mostly fair and honest, I simply point out the things I notice, and in this particular case, he lied. I guess I'm just supposed to ignore when people lie, especially if they so happen to be an Oracle?

[eyes]

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@ShawnC13 wrote:

@Wolfcore  you mention Oracles harassing members, don't paint all Oracles with one brush.  If it is me you feel that way say it.  You have been the one telling members they are avoiding battles.  This community is not about battles.

My family has two $29/30GB plan and two $34/50GB Can-US plans and many referrals that have the same plans.  Even not taking in referrals or points I haven't seen a plan that beats those.  Take into account our referrals, annual points (as minimal as they may be) PM is still the best financially for our family.

Accusing people of lying is something that you have done a lot in this thread but now saying Oracles are morally corrupt is going a little far.  There has been a great amount of freedom to this thread but there is seriously no need for personal attacks.

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Now he has you on the defensive even though you have many times over proven that you are a fair and honest Oracle. Keep up the good work -- most of us appreciate your efforts.