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System Maintenance -June 18 2017, 00:00 ET–June 18 2017, 10:00 ET

Shazia_K
Retraité / Retired
Retraité / Retired

This means that on June 18th 00:00  ET to June 18th 10:00 AM ET you won't be able to do the following:

 

  • Access your Self-Serve account
  • Activate a new account

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Please excuse us for any inconvenience this may cause.

 

 

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
9 REPLIES 9

canucks4life
Town Hero / Héro de la Ville

Still can't login past maintenance window...

 

nvm just slow as usual Man Sad

horemans
Great Citizen / Super Citoyen
More hurdles.. Had trouble today activating my son as it rejected the contact number during porting. Using Firefox fixed the issue.
But, how many potential new customers will give up in frustration. Seems thecoutage will add one more.
More bug fixes needed soon.. Hope the above bug is fixed during the outage.

Vickel
Model Citizen / Citoyen Modèle
Hope it doesn't affect the new users coming from freedom mobile

imm1304
Retired Oracle / Oracle Retraité

@Luddite, the outage is hopefully intentional strategy based on lessons learned from the last promo.  They must have made a list of things to do during promo 😉

X-Files
Model Citizen / Citoyen Modèle

...Thanks for fix again ~ Robot tongue

Perfect timing, not; given the new promo. 👺

But appreciate the heads up. Hope there will be a header on the activation page.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Mana
Mayor / Maire

Thanks for letting us know Shaz 🙂

zhadj030
Mayor / Maire
Thank you for the heads up Shazia

ShawnC13
Oracle
Oracle

Thanks for the Heads up always glad to hear about improvements and fixes being made!!

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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