Community

J_PM · 3 weeks ago

Hey Community,

Starting April 9, we partnered with Mobile Klinik to offer two new free redemption rewards for 0 points that you can redeem. The vouchers are redeemed online, and then must be fulfilled in Mobile Klinik stores.

How it works:
Customers who are in the new rewards points system can browse the catalog and see options for Mobile Klinik under Mobile Klinik Rewards.

Select the reward and review the details on the reward details page.
Customers understand the offer is redeemed in store, and click on the redeem button
Confirmation email gets triggered and sent to the customer with the promo codes to be used in store
Customer heads to their nearest MK store and validates the confirmation criteria

Customer needs the share the confirmation email with reps
Customer needs to share promo codes
Customer needs to share proof of being an active Public Mobile account

Customer receives the discount

Offers:
$130 discount with the bundle purchase of a CPO + Protection plan in-store.

Customers will receive a $130 discount on checkout when purchasing a CPO and Protection Bundle+

The Protection Bundle+ includes 2-years of free screen repairs + an Impact-resistant case and a tempered glass screen protector installed in-store by a Mobile Klinik representative.

Eligible Devices:

iPhone 12
iPhone 13
Samsung S21
Samsung S22

Customers have 90 days to redeem the offer from redemption date
In-store only, select locations based on availability

$30 Device Repair Credit

Customers will receive a $30 discount on any device repair
Eligible Repairs:

All repairs excluding Apple OEM repairs

Customers have 90 days to redeem the offer from redemption date
In-store only, select locations based on availability

Keep an eye out for future Mobile Klinik offers in our Rewards catalog, and more opportunities on how you can redeem your points!

Public Mobile Team

fixin1 · 2 weeks ago

@NoseyNick1 wrote:
Klink != Klinik, just sayin'! Fun freudian though. Do we get locked into this deal? 😉

@NoseyNick1 - After you redeem it you have 90 days to give the code to any mobile klinik shop.

NoseyNick1 · 2 weeks ago

Klink != Klinik, just sayin'! Fun freudian though. Do we get locked into this deal? 😉

computergeek541 · 2 weeks ago

@will13am wrote:
The total addressable market for this offer is off the chart low. Nothing to see here.

I see this as just $80 off highly priced used phones. Yes, the 12 month warranty is worth something, but these are old, discontinued devices. I'm also curious about offers through other channels for Mobile Klinik purchases that don't even require one to be a Public Mobile customer and how they compare.

will13am · 2 weeks ago

@maurelle wrote:
@will13am wrote:
The total addressable market for this offer is off the chart low. Nothing to see here.
"But look, we offered you all those exciting perks that make Public Points sooooooo much better than the old rewards. It's really not our problem if you don't take advantage of them."

I hope they are not operating out of an echo chamber.

maurelle · 2 weeks ago

@will13am wrote:
The total addressable market for this offer is off the chart low. Nothing to see here.

"But look, we offered you all those exciting perks that make Public Points sooooooo much better than the old rewards. It's really not our problem if you don't take advantage of them."

will13am · 2 weeks ago

The total addressable market for this offer is off the chart low. Nothing to see here.

fixin1 · 2 weeks ago

@sa7375 - Yes, people who are on Legacy Rewards don't get it since it is in the points catalogue.

fixin1 · 2 weeks ago

@computergeek541 - Thanks for the info!

sa7375 · 2 weeks ago

Also, I think, it's available only if one is signed up for "new rewards points system".

computergeek541 · 3 weeks ago

@fixin1 wrote:
Thanks, that may make up the removal of the Legacy Rewards system!
But what locations are available to do the offer? Only non authorized centres?

Let's remember that this isn't actually any type of points offer, at least not in my opinion. Points member are only eligible to receive a discount on the device and screen protection purchase. Points can't actually be redeemed towards the purcahse. As for locations, it's only Mobile Klinink locations (which are Telus coroporately ran stores).

computergeek541 · 3 weeks ago

This is interesting, but as general rule of thumb, Mobile Kilinik's devices have usually been extremely over priced. Also, the devices being offered for this are quite dated. I'm also concerned that the promotion focuses on a requirement to purchase the screen insurance, something that most customers will make no use of, while the accesories included are likely purchasable for much cheaper elsewhere. Some of the discount ends up being consumed by the cost of of the screen protection program.

It's too bad that Public Mobile isn't allowing points to be used to pay for the device.

fixin1 · 3 weeks ago

@J_PM - Thanks, that may make up the removal of the Legacy Rewards system!

But does the "No Apple OEM repairs" just mean that there is no credit for Apple official OEM parts? Or does it apply to non OEM parts?

I also may be planning to get my battery replaced as it is at 85%. Definitely will be going with Mobile Klinik in my local shopping centre.

But what locations are available to do the offer? Only non authorized centres?

Community

Introducing Mobile Klink Device Rewards!