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Recent discussions

Resolved! phone number spoofing

I got a auto company calling me saying that I called them but I never did, twice in one day, this never happed to me and would like to warn you about this, It seems there is nothing I can do about this but worried about fraud.

Stolen Phone IMEI Tracking

I need to know if PM Has a reporting system for stolen phones with IMEI.I don't think the lost stolen feature in My Account is appropriate at this point since I have already changed phones and purchased a new SIM Card so I'm not sure what can happen ...

JamesC by Great Neighbour / Super Voisin
  • 36 Views
  • 2 replies
  • 0 Bravos

US Call and Text

I used my rewards to activate US Call and Text. How do I know if this will be successful, when I try to use it in the USA. Should I receive an email or text confirming this Add On.

Pierre_0071 by Great Neighbour / Super Voisin
  • 45 Views
  • 3 replies
  • 0 Bravos

Phone number

When I was signing up for public mobile I put in the wrong number. When I was transferring over. What do I do??

Becca5 by Great Neighbour / Super Voisin
  • 26 Views
  • 3 replies
  • 0 Bravos

Roaming to USA

Does anyone know how to add roaming and costs from Canada to USA without having to change the monthly plan?

Vdove by Great Neighbour / Super Voisin
  • 45 Views
  • 3 replies
  • 0 Bravos

Cant log in

Hello all, i am unable to log into the online account, i do not remember creating an account originally online, i do not have access to an email that could have been used originally. I just want access to the statements in order to be able to pay a b...

to_nick by Great Neighbour / Super Voisin
  • 46 Views
  • 3 replies
  • 0 Bravos

Reactivation date

Im confused about the 90 day reactivation date.On the payment page it says:Subscription ended on Oct 22, 2024.Estimated Amount DueJanuary 20, 2025So the payment to reactivate the account has to be made on January 20th 2025 at the very latest? ( I kno...

RavingRaven by Model Citizen / Citoyen Modèle
  • 55 Views
  • 5 replies
  • 1 Bravos

Adding a second sim to my plan

I wonder how much does it cost to add a second SIM card to my current plan and second SIM card only needs call & texting no data. 

Saifi by Great Neighbour / Super Voisin
  • 48 Views
  • 3 replies
  • 1 Bravos

Call Forwarding to another number while visiting India

I want to forward calls from my Publice Mobile  to my Canadian phone number, that will be having roaming there to receive incoming calls. How I can do it and when it should be done? I will be taking my P-Mobile sim with me in another phone. Which opt...

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Sukhdev-Momi by Good Citizen / Bon Citoyen
  • 61 Views
  • 6 replies
  • 0 Bravos

Resolved! Cancel prior to activation

Can I get a prepaid plan refunded? I put myself in a stupid situation. I ordered a SIM card + plan for my in laws with their email. When the SIM card arrived, I forgot I did this and activated the SIM card and ported their number with my own email. I...

Khinghing by Great Neighbour / Super Voisin
  • 43 Views
  • 3 replies
  • 0 Bravos

Resolved! Rejoin public mobile

Hi,I used to be a public mobile user until last year I made a switch to eastlink. I would like to get back to public mobile with the same phone number. Can someone guide me through the steps?Thank you.Regards,

Rolvin by Great Neighbour / Super Voisin
  • 38 Views
  • 2 replies
  • 0 Bravos

Account not working

My account won’t activate and you guys touch a payment from me 

Don16 by Great Neighbour / Super Voisin
  • 38 Views
  • 2 replies
  • 0 Bravos

esim

bought an esim hoping i would get an alternate number to use for business. instead it looks like i just transferred all my stuff to the new sim. how do i set it up so i have 2 numbers on one phone 

talfa by Great Neighbour / Super Voisin
  • 53 Views
  • 4 replies
  • 0 Bravos

Re: Mexico plan

I’m have the same problem and on a LTE network. I received a few calls but can’t place a call?wife is having the same issues 

YYCCalvin by Great Neighbour / Super Voisin
  • 55 Views
  • 1 replies
  • 0 Bravos

Resolved! Invoice request

Hi, I’m looking to get an invoice showing my name, phone number and address for annually (January to December) from year 2019 to today. I can’t pull them all from My Account (it’s not all available there) I tried the chatbox support and couldn’t find...

JJL by Great Neighbour / Super Voisin
  • 41 Views
  • 2 replies
  • 0 Bravos

Mexico plan

HI,I am currently in Mexico and bought the Mexico-Can-Us plan for 45$. I am unable to make calls. I dial 001 + area code+ 7 digit number and I always get a 8UC2 error. 

maimitch by Great Neighbour / Super Voisin
  • 86 Views
  • 4 replies
  • 0 Bravos

Address

How can I put my address or update it or even change it??

Resolved! Sim card

How the postman will know my apartment number to send the sim card? Because while I was paying he asked for just a postal code and I live in a building?

About to travel but want to keep my number

I am heading out of the continent for 6 months but would like to keep my number (without roaming) and at least keep receiving text messages since 2-factor authentication is used when logging in everywhere now (I notice that I can still receive text m...

Helenruch by Good Citizen / Bon Citoyen
  • 106 Views
  • 4 replies
  • 0 Bravos
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