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I’ve tried about 4 times today to change my payment method to my working debit card, the site is saying I an unable to change it at this time. Why is this? When will I be able to change it?
I upgraded my subscription almost 2 months ago from 3G network to 4G. I am still just getting the 3G, which means today I did not receive the national alert test. I tried shutting phone off and turning back on but nothing changes. I have the IPhon...
I was on virgin mobile getting 50 Mbits/s on LTE only. Switched to public mobile to get faster internet and 5G with the 5g plan. Result: I am only getting… 2 Mbits/s !!!!!! and it says “LTE”. Tried different settings on my iPhone pro max like 5g auto...
Ordered sim card and started subscription a few days ago. Received card yesterday, put the sim in. Can't make calls. Gives the subject line when I try.
I’ve had same problem. I am in Oklahoma right now.. feel disappointed as I paid for this and can’t use it.texts coming working. But no calls.. how wld I know my phone Has VoLTE.
Hi,Does the new 19/month plan (that has the 100 minutes long distance) include these:Calling Features: Call Display, Voicemail, Call Waiting, Call Forwarding, and Conference CallingIt doesn't state it in the sub plan description.Please clarify thanks...
I just canceled my previous mobile provider and ported it to Public. But the phone line now doesn't work. The eSIM shows Public but no phone number assigned. Please help
The available subscription plans on the PM app and the available subscription plans on the website using my PC browser have differences.For example, my phone app offers a $23 plan with 100 international minutes. On the computer, offers the $23 plan w...
Once my service is on suspension, if I switch the SIM card to another account ID, which does not have any subscription under now, will I be able to select the 1G plan? Reason why is I want to downgrade current 6G to 1G plan, but the App seems not sup...
Hi, guysI have an issue with region changes on my iPhone and public app. I had a European Apple One subscription and canceled it, but the subscription will end on the 4th of December. After this date, I can change the country and grab the public app....
I'm unable to call a particular number from my public mobile phone, it says the call cannot be completed as dialed, i have tried adding the 1 or removing the 1, it makes no difference. if i call this number from any other provider however the call go...
Six days no service from Public. Email confirmation was received from Bell last week. YES was replied. With public SIM in phone incoming calls go directly to Bell voicemail. Bell claims they have released the number and have checked with their techni...
I suggest everybody check to see what black Friday deals are available.My family checked and there are some deals available.For me, I switched to a same priced $23 4G 6GB plan and received 100 minutes of international calling. My wife switched from h...
hi,I just bought a SIM card and registered, i registered for a phone number but it is already a number in use. now I can't sign into my account to change the number. me and another person has same number (873)xxx-xxx
I initiated a port from number barn 3 days ago and have recieved an email that the port out is processing. Also recieved an email from public mobile asking me to follow the link through the SMS, however I have not recieved an SMS since the number I a...
CS agent has asked that I deposit some funds into my account balance in order to do what I asked. I can't seem to find how to do this. The only option I found was to update funds by vouchers. I don't have a voucher and would like to use my card on fi...
Similar issue to https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-make-calls-or-receive-calls/m-p/1274720/thread-id/879040Calls don't work; the phone says "Calling..." but goes nowhere until the call ends itself. Text, data works. Tr...
Hello everyone,Is there any additional settings on my mobile in order to activate the roaming in the states (calls+data)? Anybody here tried to use his plan in the states? No technical problems?