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Just Subscribed - can't send nor receive texts

I just subscribed today and now can't send nor receive texts. Please help.

Unable to activate my subscription on both of my phones

Brand new account, trying to switch from Koodo. @CS_Agent 

Stolen Phone IMEI Tracking

I need to know if PM Has a reporting system for stolen phones with IMEI.I don't think the lost stolen feature in My Account is appropriate at this point since I have already changed phones and purchased a new SIM Card so I'm not sure what can happen ...

US Call and Text

I used my rewards to activate US Call and Text. How do I know if this will be successful, when I try to use it in the USA. Should I receive an email or text confirming this Add On.

Wifi Calling

Why don’t you offer Wifi Calling?

Phone number

When I was signing up for public mobile I put in the wrong number. When I was transferring over. What do I do??

Roaming to USA

Does anyone know how to add roaming and costs from Canada to USA without having to change the monthly plan?

Cant log in

Hello all, i am unable to log into the online account, i do not remember creating an account originally online, i do not have access to an email that could have been used originally. I just want access to the statements in order to be able to pay a b...

Reactivation date

Im confused about the 90 day reactivation date.On the payment page it says:Subscription ended on Oct 22, 2024.Estimated Amount DueJanuary 20, 2025So the payment to reactivate the account has to be made on January 20th 2025 at the very latest? ( I kno...

Changement de carte SIM et utilisation en continue

Adding a second sim to my plan

I wonder how much does it cost to add a second SIM card to my current plan and second SIM card only needs call & texting no data. 

Call Forwarding to another number while visiting India

I want to forward calls from my Publice Mobile  to my Canadian phone number, that will be having roaming there to receive incoming calls. How I can do it and when it should be done? I will be taking my P-Mobile sim with me in another phone. Which opt...

Conference calling not working - get error message cannot make conference call

@CS_Agent After checking for others experiencing the same issue, it looks like I need your assistance:My current plan supports conference calling and it was working a couple weeks ago but today when I tried, I get an error quickly displayed on my pho...

don't have internet outdoors

I have a new cell. As soon as I leave the house,  I don't have internet connection. 

Account not working

My account won’t activate and you guys touch a payment from me 

Re: New Canada-US-Mexico plans

Thanks for the comment.  Did you have to buy any add-ons to have things work in Mexico?

esim

bought an esim hoping i would get an alternate number to use for business. instead it looks like i just transferred all my stuff to the new sim. how do i set it up so i have 2 numbers on one phone 

Re: Mexico plan

I’m have the same problem and on a LTE network. I received a few calls but can’t place a call?wife is having the same issues 

Both prepaid and regular sim card on Amazon the same?

Are both of these the same and can be used for subscription plan?

Mexico plan

HI,I am currently in Mexico and bought the Mexico-Can-Us plan for 45$. I am unable to make calls. I dial 001 + area code+ 7 digit number and I always get a 8UC2 error. 

Calling another public mobile subscriber from Mexico while they are also in Mexico

Hi,Two public mobile subscribers with CAN-US-MEX plans are unable to call each other while both subscribers are in Mexico. Why is that?Both subscribers can receive calls from Canada.Both subscribers can place calls to Canada (by dialling 001<area cod...

Address

How can I put my address or update it or even change it??

Subscription

If I want to cancel my subscription you will give me my money back

About to travel but want to keep my number

I am heading out of the continent for 6 months but would like to keep my number (without roaming) and at least keep receiving text messages since 2-factor authentication is used when logging in everywhere now (I notice that I can still receive text m...