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Not receiving texts.

Hello I just recently posted over from Rogers and using a d iPhone 15 I am unable to receive any text messages but data and calls are working fine. I am. It sure what t/s steps I can do I have reset the network connections and still has no luck.

Do it Public!! Completely Free GPRS/GPS for Public

Dear Public Mobile Team, As members of the community, we appreciate your efforts in providing affordable mobile services to Canadians. However, we would like to request a free or low-cost GPS/GPRS access option, especially for those who rely on navig...

Question about changing plans and my $9 discount

Hello, currently on my account I get a $9 discount each month. I'm looking at changing plans though. If I change plans will I still get my $9 discount or no? Thanks

Changed Subscription

Can anyone please tell me why I am being charged $ 33.08, including GST, when I changed my subscription to $30.00 plus GST?  Your help will be appreciated.

Number Porting not successful

Hello, I had put in a request to port my number today at 12:45pm. My number was initially with Rogers. I called Rogers and they mentioned that my porting request was successfully approved and processed. My previous SIM with Rogers doesn't work any mo...

Verifying account

Hi there,  I’ve just bought a monthly subscription with a new phone number, however it asks me for a 6 digit code as there’s an active Public Mobile service. The code has been sent to the number I bought but can’t verify it as I’m not receiving any t...

recent promotions for 2GBs for $19.00

there is no option to reply 'Yes' in a recent promotion sent to me from Pubic mobile Numbered 5474 . can any one help me with this?

Cannot get full access to my account.

I am a new subscriber with an e sim.  I cannot access my account because I cannot get the code from a message. I have public mobile access, but it is not working yet.  

Can't log in

When trying to log in to my account, I have to go through an activation process, although I already have a number

whats my account number?

transfer my phone number?

How do I transfer my phone number from Telus to Public Mobile? My phone number is xxxxxxxxxxxxxxxxxxxx.

No calling east Toronto

Since March 30 I can't send or receive calls in east Toronto (Victoria Park, Warden); texting works.However north of hwy 7 calling works as it should.What's the fix? 

my account

help, I cant log into my account

Remplacer eSIM par sim

Need account number

Need my account number 

Why is it so difficult to close an account?

Please close my account. My staff is no longer working for me. This should not be this difficult.  

Network issue after recativating my subscription

I had put my subscription on hold for past couple of months. I reactivated tge service yesterday's morning and even though y online account shows it as active there is no network on my phone.I tries restarting, putting it on airoplane mode for five m...

Email issue

Had wrong email and now can't log in 

Esim activation

My esim didn't activate and I don't have a phone number for 2 days. When I try to log in to the app, it send a verification code to my cellphone which is not activated so I can not log in to the app either.

Can’t seem to activate service site not easy for senior

Number transfer partially filled but incomplete

i subscribed with a new number ending in 8086I then asked for a transfer of my number ending in 1972 which finally went throuh.I get my calls to my new number but when i check my number in about this phone it still shows the 8086 number and when i se...

Network issue

My network is not working on my phone

Offers

I am not receiving promotions via texting. I do not have (5474) number blocked.

Changing my phone number

Hi, my current MP phone number will be transferred to Rogers. And I want to transfer my Fido phone number to my current MP account, how to procced switching my phone number?

Esim

How to activate the esim 

Lost my number can I get it back?

Lost my number due to not making payments in time. Is there any possible way I can get it back I need it

Roaming w/ Can/US plan no voice

I have plan with US Roaming, am in US and have data but cannot make voice calls. When I try I get long pause then busy signal. I have roaming turned on LTE selected and selected T-Mobile as network. Restarted phone, tried number of setting configurat...

my account

yeserday, being in my account clicked on new offer and i got stacked.logged out and then logged in and i see endlessly message:LET'S COMPLETE YOUR ACTIVATIONI do not want to activate anything!!!!!!!!!!!I tried chatbot. TOTALLY USELESS!!!!!Can someone...