update - so that people will see what the outcome was. yesterday tech was able to reach me, only the explain its a systems issue. as of today i lost access to my line, i cant make calls. I get the plan expired message when i login online. i cant pay...
I'm afraid this isn't a 3g-lte problem. I'm suspecting a more serious database issue here. I can't even call the call center, I'm on an unlimited call, text and 5gb 3g data package. My online account shows this configuration as well. Yet I stilI get ...
Update on this. Ironically the same issue happened when call center representative tried to reach me, it went to voicemail. And now that I'm trying to call him back, I get the message "talk isn't included in your package" even if it is. I tried to ca...