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lheintzman · 08-16-2022

I'd hoped this had been fixed, but no luck so far. Ever since the redesign, the payment page will not accept custom amounts. I can click on the custom button but entering anything less than the full 30-day fee results in an error message: "Please inp...

lheintzman · 07-15-2022

Looks like the new website has some problems. The payment page will not accept custom amounts. It wants the full 30-day fee or nothing. This happens on all the accounts I administer. Tried submitting a ticket but after going through the process g...

lheintzman · 03-10-2021

This probably needs an iPhone guru since my cell experience is limited and strictly Android. Yesterday, i switched a family member from Freedom to Public Mobile. Set up everything, porting included, in advance using an old Nexus 5 then drove across S...

lheintzman · 02-10-2019

Just a heads up, in case anybody missed it. (I almost did.) The 500MB Autopay bonus has been around for a while, but it's recently been extended to the lower--end $30 plan, effectively doubling the data without additional charge. My wife says thanks...

lheintzman · 08-16-2022

@dust2dust . Ouch. Are you offering any odds on that bet? 

lheintzman · 08-16-2022

@darlicious Yeah, because of this problem, I had extra credit left over from last month. Which was in danger of accumulating indefinitely. Figured, naively, that I could just double the rewards this time and pay the delta. No joy. So Customer Ser...

lheintzman · 08-16-2022

@Timer As mentioned, the browser and cache state is irrelevant. So is the credit card: it happens with all of mine. The problem arises if you want to top up in advance, submitting the full amount minus anticipated rewards. The redesign completely ...

lheintzman · 07-15-2022

Jeez. Maybe I could get you to cover my accounts.  The amounts are $35.25, $22.00 and 20.00 Thanks buddy.

lheintzman · 07-15-2022

@CountyDownIeUk Well, it respinds in the sense that it generates an error message. "enter $xx. Xx pops up in red. Not helpful.

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