Community

Cheetah24 · 12-31-2023

Hi all,I've referred some people to Public Mobile and has forgotten exactly who I've referred. I generally remember but I don't remember exactly if a particular person was referred by me or not. Is there a way in out accounts or elsewhere to view who...

Cheetah24 · 12-28-2023

Does anyone have any experience pausing a subscription (say because you are going out of country for a month); but want to receive voice-mail. I want to know at which point will voice-mail stop. Is it after 90 days from date of pausing the subscripti...

Cheetah24 · 12-20-2023

True true. Let keep our hopes up for the new year 珞

Cheetah24 · 04-15-2019

Hi everyone, My uncle changed his plan from 40 dollars (4.5 GB) to 40 dollars (5 GB with the autopay bonus) recently. However then month when it is renewed at the end of the month his account somehow did not correctly renew and then he did not have s...

Cheetah24 · 03-19-2019

Hi, I am moving from BC to Alberta. I was wondering whether there's a method to adjust the sales tax keeping the same number? Thank you.

Cheetah24 · 03-09-2024

@jstyles1 : Would you be able to share a screenshot. That most probably means that the bonus data is almost finished but I can only understand properly if I could get some more information; so if you could share a screenshot of that portion of the sc...

Cheetah24 · 03-01-2024

@CatalystOne : It seems that the service agent might reimburse the amount as per this thread; https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card-reimbursement/m-p/1098678#M767780. Please private message them by going to, https://prod...

Cheetah24 · 03-01-2024

@Publicmobile85 : In my personal opinion whenever you see this kinda issue occurring regularly let the service agents know the exact location you are having this issue; https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/...

Cheetah24 · 02-22-2024

I believe this is largely ignored problem that needs to get attention of PM. I have noticed that there's issues around Metrotown as well as UBC as well. Some of my friends experience this as well. They also did the speed tests around these areas as y...

Cheetah24 · 02-15-2024

Yes, there's no extra fees with Public Mobile as it's a pre-paid service. If you haven't paid for a service; such as US roaming you just won't have it; that's all. 

Community

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How to Know Who your Referrals Are?

Pause Subscription and Receive Voicemail

Re: How can existing customers get this offer? Should we transfer to other companies to get same pl

Change of Plan and Payment Problem

Moving from BC to Alberta

Re: Inquiry

Re: If I buy a SIM at a Telus store for new activation, will I get reinbursed?

Re: Poor Network Speeds

Re: Horrific cell coverage in Metro Vancouver?

Re: Travel to USA