Community

A_CX_PM · 12-04-2023

Bonjour, Nous avons une grande nouvelle à partager avec vous ! Le 5 décembre à 8h, heure de l'Est, préparez-vous à une métamorphose captivante de votre expérience communautaire avec le lancement d'une toute nouvelle collection d'avatars. Ce qui vous ...

A_CX_PM · 12-04-2023

Hey Community, It’s time for a fresh new look! On December 5th at 8 AM ET, we’re excited to introduce a brand-new collection of avatars to enhance your Community experience. Here's what you can expect: Your New Look: Watch as your current avatar get...

A_CX_PM · 08-14-2023

Update: the issue impacting My Account has been resolved. Thank you for your feedback. ————————— Hello, We are experiencing unexpected issues with account management portals. The team is working diligently to resolve. Service is not impacted. We apol...

A_CX_PM · 05-24-2023

Bonjour la Communauté, Alors que vous commencez à vivre la nouvelle expérience mobile proposée par Public Mobile, nous voulons savoir comment cela se passe pour vous jusqu’à maintenant et si vous avez eu des problèmes. Nous savons qu’il n’y a pas de...

A_CX_PM · 05-24-2023

Update: Thread Closed We appreciate all your valuable feedback, in helping us identify crucial updates for our portals. The team is committed to addressing remaining issues. We ask you to contribute future feedback under our Get Support board to ensu...

A_CX_PM · 05-24-2023

Thank you for supporting the Community! If someone is set up with pre-authorized payments already, they will keep automatically renewing the same as before. For those looking to hold off, we’re prioritizing fixes as soon as possible and will post wh...

A_CX_PM · 05-24-2023

Thank you for your support! We’re working as fast as we can to resolve hiccups.

A_CX_PM · 05-24-2023

We’re working on a fix. Once you access the accounts, you can update the OTP options including adding alternate # for SMS.

A_CX_PM · 05-24-2023

We are working as fast as possible to resolve this issue and will provide an update as soon as possible.

A_CX_PM · 05-24-2023

Click resend code and choose a different option

Community

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User Activity

Mise à Jour Enthousiasmante des Avatars le 5 décembre - Alerte Brève sur l'Interruption des Messages

Exciting Avatar Update on December 5th - Brief Private Messaging Interruption Alert

[Resolved] My Account experiencing issues: service not impacted

Nous voulons connaître votre opinion: problèmes techniques, pépins informatiques ou bogues

We want to hear from you: technical concerns, glitches, or bugs

Re: What happens if you don't sign in and switch to the new system

Re: GO BACK TO THE OLD WEBSITE

Re: We want to hear from you: technical concerns, glitches, or bugs

Re: How to create a Telus Eversafe ID if you don't have access to the phone? No email verify option.

Re: Lost phone with sim