Community

Naepalm · 10-12-2022

Hey Everyone! So I recently (3 months ago) moved my plan to the 4G, because it was more data and the same price I was already paying. Thinking this is a win win. But I have had so often "No Service." I have been with Public for 4 years now and always...

Naepalm · 09-14-2022

Hello, So my recent plan changed September 4th to the $55.00 plan and I was charged for this plan. But when I go into self-serve it shows I still have the old plan and on my next renewal will be charged for that old plan? I think I need a moderator b...

Naepalm · 09-11-2021

Hey everyone, been a while. So I purchased a used phone and have submitted a ticket to return it. Just got it today and don't like it at all. What are wait times like for Customer a3rvice these days? Next day? Few hours? Thanks in advace Naepalm

Naepalm · 03-16-2021

Hello me again, My phone gave me this message twice today when calling out, sorry your plan does not have calling out capability. Please see public mobile.ca to upgrade your plan. anyone else having this issue? And if so how do you fix it? Thakns aga...

Naepalm · 03-16-2021

Hey everyone, Novice Naepalm here...LOL My wife's phone data has been cutting out as of late. it will work for a bit then stop and she has to turn her phone off and on. She is running Public on an iPhone XR and has been with Public for almost a year ...

Naepalm · 10-12-2022

I had this exact issue last month. Spoke wit a customer service rep. They said that the webpage is showing in correct data a times and my package was still valid. I would either wait a couple days then check again or reach out to customer service and...

Naepalm · 10-12-2022

May sound silly, but did you just add 1GB of data or did you add US Roaming? I have seen in the past where a customer has thought they added 1GB of data and thought that should give them US roaming. But you need to buy the ten day US roaming package....

Naepalm · 09-14-2022

Thanks! 

Naepalm · 05-04-2022

Been here two plus years and found that most carriers suck. Yesterday the internet was out in our area for all Rogers users. I had data on my phone with Public, I proceeded to ask how much each of them pay and they all answered too much! LOL On a mor...

Naepalm · 05-04-2022

To answer the question, " does this mean both internet & text & talk? " The warning will be for data only if you have unlimited text and talk. Unless you purchased US minutes and are using those up as well. As others have said the best thing to do is...

Community

User Statistics

User Activity

4G service issues

Plan change, plan charged

purchased used phone

You don't have call minutes....

Service cutting out?

Re: Why my data usage is not up to date?

Re: My 1GB Add On in US never worked - Just happened 08 Oct

Re: Plan change, plan charged

Re: Why does Public Mobile suck so badly?

Re: data???