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wjaf · 10-12-2017

I received a text message from Public Mobile. It says:Public Mobile here. Your payment is due tomorrow [October 13th 2017] & there isn't enough money in your account to renew your plan. For more info visit publicmobile.ca/selfserveThis is strange for...

wjaf · 02-12-2016

Each access attempt results in a 'Generic Error' message. I have tried clearing my browser cache, as well as attempting to access on another device (my phone) without success. I suspect this has something to do with my TELUS number being ported, as I...

wjaf · 01-11-2018

I've been with Public Mobile for about a year. I've had different phones due to hardware failures (nothing to do with Public Mobile). The issues involved being unable to log in to my service account, a plan switch not occurring as expected, and recei...

wjaf · 01-11-2018

I would advise against switching unless price is your only concern. Public Mobile is certainly cheaper, but I had two major problems with my service last year and have been waiting about three hours so far for a response from the mod team about my to...

wjaf · 04-03-2016

Getting people to pay for things they don't use is a common way to do business. Just look at gym memberships...

wjaf · 02-16-2016

UPDATE: The issue has been resolved.

wjaf · 02-16-2016

A quick update: I received a a private message saying my issue had been resolved. I still cannot log in to my account. I am not very happy about this state of affairs.

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Text message says next payment is due on the 13th. On log in it says next payment is due on the 31st

I cannont access my selfserve account

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Re: I cannont access my selfserve account