The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
US carriers caught my signal when I was close to the border and now I'm being charged for my US roaming. People tell me to turn off or my disable my us roaming but I don't know how to do that.
I have been almost one week without service and have submitted two tickets each one indicating I would receive a response. I have not received a response. What do I now have to do to resolve my issue?
I bought us roaming add-on for a trip I'm taking soon. Last week I went close to the US and my roaming charges kicked in. But I was never in the US. What should I do?
I recently ported my number over to Public and my voicemail is not working. I recorded my personal greeting and activated it, but when calls come in, no voicemail available, just a busy tone
Hello,It seems my old reward system is being forcefully moved to the new point system. I did not agree to this change at all. I was very careful in the past to avoid it but it seems my choice has been ignored and is being processed for the new point ...
Hello,I'm a public mobile customer, I'm trying to get my account number but when I log into the app with my email, it's showing me my name but it's asking me to subscribe to a plan? Why is that? How can I skip all that to manage my account?
Going to the Dominican Republic next week and we have 3 cell phones with Public Mobile. I know they don’t offer add ins for the DR but I have a few questions? 1. do I need to do anything to not be charged roaming etc.. 2. If I get a Dominican eSIM ca...
Hi PM community, looking to upgrade my phone and have a friend who has a Telus supplied Google Pixel 7a, never activated. I have read on older forum posts that PM Sims have mostly worked on Telus locked phones. Still the case? Sorry for the naive que...
Hi is there any way you can get the sim # if u have my IMEI # as I can’t access my account and you toook a payment of 29.90 off my card is there anyway to track it
hello ,i just change to Public mobile, i got sent message problem in a few days , i Can't get any code from my phone number. it stuck, and also when i send the message, No one can get my message,how can i fix it ? if is bussiness time it is really t...
I’ve always used my desktop to check my account activities. It is very slow loading the pages. I got fed up with it. Today I decided to use my cell phone to check my account history To my surprise, it was fast. I can’t believe it took me this lon...
Hi! My new Public Mobile SIM won't send or receive text messages. To get help with this I must log in to My Account, but this process requires I get a 6-digit verification code - VIA TEXT MESSAGE! So in order to get help fixing my problem, I must fir...
I got a new phone and switched to public mobile, transferring a number from my previous carrier. The number seems to have transferred properly, but when I went to connect it to iMessage it has been attempting to validate for over 24 hours without res...