The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
What is the minimum and maximum amount points that can be redeemed each 30 day billing cycle.Lets say I earn 30 points each month, can I spend 30 points on each cycle ?I'm on the legacy system and will be getting moved to the new points system so tr...
I get an error message saying I can't reply to mass texts with more than 10 recipients. This is annoying, is public planning to fix this? How do yall deal with this?
I moved from Vancouver to Calgary at the end of March this year. These two places have different PST. Vancouver has 7% PST, but Calgary has no PST. I am still being charged the BC rate. What can I do to save the 7% money?
Good morning, my picture messages are not sending. I have restarted my phone and then I went in to check my APN settings. When i go Settings--Cellular--Cellular Data Network--there is only information for the Personal Hot Spot. I can't find any of th...
US carriers caught my signal when I was close to the border and now I'm being charged for my US roaming. People tell me to turn off or my disable my us roaming but I don't know how to do that.
I have been almost one week without service and have submitted two tickets each one indicating I would receive a response. I have not received a response. What do I now have to do to resolve my issue?
I bought us roaming add-on for a trip I'm taking soon. Last week I went close to the US and my roaming charges kicked in. But I was never in the US. What should I do?
I recently ported my number over to Public and my voicemail is not working. I recorded my personal greeting and activated it, but when calls come in, no voicemail available, just a busy tone
Hello,It seems my old reward system is being forcefully moved to the new point system. I did not agree to this change at all. I was very careful in the past to avoid it but it seems my choice has been ignored and is being processed for the new point ...
Hello,I'm a public mobile customer, I'm trying to get my account number but when I log into the app with my email, it's showing me my name but it's asking me to subscribe to a plan? Why is that? How can I skip all that to manage my account?
Going to the Dominican Republic next week and we have 3 cell phones with Public Mobile. I know they don’t offer add ins for the DR but I have a few questions? 1. do I need to do anything to not be charged roaming etc.. 2. If I get a Dominican eSIM ca...
Hi PM community, looking to upgrade my phone and have a friend who has a Telus supplied Google Pixel 7a, never activated. I have read on older forum posts that PM Sims have mostly worked on Telus locked phones. Still the case? Sorry for the naive que...
Hi is there any way you can get the sim # if u have my IMEI # as I can’t access my account and you toook a payment of 29.90 off my card is there anyway to track it
hello ,i just change to Public mobile, i got sent message problem in a few days , i Can't get any code from my phone number. it stuck, and also when i send the message, No one can get my message,how can i fix it ? if is bussiness time it is really t...