The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Ugh. It appears the port out didn't quite complete properly and I need some help!The number transferred completely out of my old carrier; the old carrier no longer shows that they have the number.The number is 'connected' on the new phone, another pu...
Hi, my number was deactivated due to non-payment for 90 days, 5 days ago. I was wondering if there's anyway to recover my number or if I'll have to buy a new sim?Thank you!
Hello the community, I would like to get the history of incoming calls for the specific period of time that was about 1.5 years ago. I need to get some phone numbers and call details as date/time as an evidence in the open dispute to protect my right...
My carrier is showing up as public mobile and my iMessage is showing up as verifying. I will not be able to receive any messages from my previous carrier. Which I need to properly switch over.
I just transferred my phone number to Public Mobile on Sunday afternoon and havent been able to get a phone call or text messages since I transferred. Please help
Like 49210 other people in this forum I have the issue that the porting form asked for the IMEI, which I entered, only to get a tex message that the ESN/MEID number is wrong. I didn't enter the MEID because no one asked for it. How can I supply the a...
Hello, my son's phone was stolen. I tried logging in and the OTP went to the phone. Using the OTP the thief changed the account password and I am locked out.I want suspend the account ASAP. Please help!
Hello,I just to make sure I understand this correctly : I can only sign-up for a plan via the App? There no longer are Public Mobile kiosks in my area.I attempted to sign-up from the web, and I am stuck (tried different browser and computers) at this...
Hey there hoping to get some help on this issue I am currently having.While I was out today I noticed that my data was not working and I could not connect to anything. I had full bars but it refused to let me use my data. I have the 50 GB US + Canada...
I have had 9 days of connection issues and cannot get texts from Public on my xxxxxxxxxxxxxxxxxxxxxx line.I want to return to Virgin but I do not get the text notification to allow me to answer yes to the portPlease contact me to help with the portin...
Hi everyone,My daughter lost her phone. How do I report that to public mobile? Can not receive the 2-way authentication message on her phone to log into her account. Thank you very much for your help!Iris
I'm heading to the USA in a couple of days. I signed up for the new $34/month plan that includes text and data in the USA. Do I need to re-boot my phone and/or enable/disable roaming when I cross the border? Or other settings?Thanks.
My phone was unable to send or receive pictures in MMS ( in google messages App).Checked my APNs setting and found three entries:1: Koodo2: PC Mobile3: TelusPC Mobile was selected by the system. There was no Public Mobile.Difference between PC mobile...
text not working... joined public mobile today (22apr2024) and have and a pixel 7a phoneThings I've tried: restart phone, remove/replace sim card, checked APN was correct, reset Mobile Network Settings...none have helped..I would appreciate anyone t...
My phone number was ported from Freedom mobile on April 10, 2024. I can receive and make calls fine on my ported number, but I am unable to send or receive texts. Also every time I attempt to login into my Public mobile account, it appears that the...
have lost sim card so can not get into account,or use phone, still being chargedam thinking best to cancel the account ? or try a new sim cardAm reluctant to register a new Sim card as I will then be getting two charges per month
HelloToday I've switched from the most basic $15/100mb plan to the $29/10gb plan. My payments come out on the 5th, today is the 22nd. I'm also on auto withdrawals. Will PM provide credit for the unused days towards the new plan? I know it's not much,...
I’m on Maui right now and trying to figure out how to select T Mobile instead of AT+T. Cellular Network selection is on Auto and when I try to turn it off it just gives the spinny wheel. Any ideas?
The voice mail feature doesn’t work I have messages but can’t get them the iMessage or text feature doesn’t work I can’t send and receive messages. the reception to get calls in my home in Quebec is spotty anyone know how long we will need to suffe...
I transferred my phone number from another provider to my public mobile, it's registered on here my number from the other provider but on my phone information it's still the number I got when I came on public mobile. When I try to call my phone using...
Credit card lost. New card coming in 5 days. Account shut down due to no payment which was automatic. No phone now. So do i have to wait now without phone for 5 days. Any other way to pay.
I’m having issue with my voicemail. I can access and login with password but it tells me I have no messages when I know there are multiple that have been left that I have not listened to. I followed the steps to restart iphone and reset voicemail pas...