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When I try to activate a new sim using PM app, it says "subscription not activated"When I try to Login from mobile app to get support, I get "contact admin unable to authorize -- no access token present"When I try from desktop, I get "Resume activati...
Hello guys I was wondering if anybody here owns the Motorola Edge+ 2023 edition and what's their feedback on using the SIM card in that phone! I want to buy it soon and I wanted feedback about it beforehand! Thanks
So, I held on all the way with the old system, and now they’re forcing the new points system, they are giving me all this data as a bonus but I don’t really need it, except for i don’t actually know since I’m on the 75gb plan now and didn’t run out. ...
Hi. Just switched from 4g to 5g service, but my phone OnePlus 8pro not showing 5g. Called OnePlus Canada and confirmed that it supports 5g on public mobile . They said it was a network problem, not the phone. Please advise.
hello, I need to change to the 4g 29$ a month plan.... but very annoyingly it is not giving me the option to do that even though i keep seeing it there in the plan offers, then it just takes it away from me!I need to change because i switched to a 4g...
After PM's stupid move removing their old loyalty program, I'm thinking of porting over to Fizz mobile. Should I deactivate my plan first and then begin the port or keep it active?
Hello,I am a new customer transferred from videotron’s on this afternoon March 18 2024. My problem is the number is already transferred to Public Moblile, it can be text the messages for other and received the orher cellphone messages, the number ca...
i have a question about the new rewards ,my plan$13 ,i have $2 autopay $5 referrals and $5 loyalty .so if starting the new rewards I will lose $2 autopay and $5 loyalty each month?and I will be pay $13-$5referral +tax?thanks
I am unable to log into my account because my phone was stolen and the email associated with my account is no longer in use. Can I change the email associated with my account?
Really hate it but inevitable. so three questions:* when will it start? it says may. may what? may 1st?* my anniversary with pm will be mid-may. will I get 10 pts on that date, assuming that it will be transitioned by that time?* do we get still get ...
I've seen a handful of threads on this, but none with any conclusion. VoLTE does not work now that I'm on PM. I realise that my phone (Samsung Galaxy S9 - model SM-G960W) is not officially on PM compatibility list for VoLTE, but it's strange that V...
In my call history, it looks like I accidentally pocket-dialled a USA number. My plans does not include a long distance/US calling add-on, so I was wondering if I should expect a long distance charge on my next bill.
Hi, Trying to create new subscription. I created a user, password, selected plan, and entered sim card information. When getting to the payment page I enter credit card information, zip code and reference code. Everything checks out, but when selecti...
As it seems the change to the point system will enevitably cost more, has anyone looked into other options?I notice Freedom mobile has a better plan for $1 more than the plan I have now ( with the discounts)I have the 25 doller plan 1gig at 3g but wi...
Hi, I want to switch my provider to another. I just got charged for next three months. Will I get my money back?? I'm on the 102 per 3 months recharge cycle. Thanks for your help!
I cannot post or comment in the community using my computer with chrome any more. I have used this same setup for years and now my posts are being rejected by Public. Agents and moderators have done nothing for over a month. i can post or comment usi...
I was talking to a friend who is with Telus who had gone into NW Ontario, southeast of Kenora. He could not get a signal even though the Telus service map showed that Telus reached customers in that area. Has any one else had connection issues in ar...
I have two accounts under two different credit cards. One card has expired. Trying to change the expired date. Won't let me. I pay 45.20 each phone automatic. Now it is saying my subscription is 72.00. Can't change the the expired date. the advice th...
I ordered Public on March 3 but have not received my sim card It needed to be sent to the usa Ft Myers but did not get here is that the reason I have not received it yet.I responded to an email twice with no response. If the problem is that i...
Hi! I placed my account on auto-pay but unfortunately had issues with my credit card so had to get another. When the system tried renewing my payment and couldn't due to the change in my credit card details, my account was placed on hold and I have b...