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New account Sim credit

Hello, I signed up for Public Mobile on March 4 choosing to purchase a Sim for 10 bucks and have it mailed to me. I never received the mailed Sim so i opted to buy one. The sim that was sold to me was a Public Mobile prepaid Sim and it cost 20 dollar...

TheBest5150 by Great Neighbour / Super Voisin
  • 5 Views
  • 1 replies
  • 0 Bravos

Refer a friend

I referred a friend and they put in the code but I never got confirmation that I did so, when will we receive confirmation on the refer a friend bonus? We both didn’t get any confirmation so we think it did work. 

Flashy1234567 by Great Neighbour / Super Voisin
  • 6 Views
  • 1 replies
  • 0 Bravos

Resolved! iPhone 7

Have a older neighbor he has an IPhone 7Does anyone know if the phone will work using a SIM card?Like to get him switched over he’s paying almost a 100/month through Bell.

Electro_Mac by Great Neighbour / Super Voisin
  • 28 Views
  • 3 replies
  • 1 Bravos

Data gift

I was given a data gift for loyalty but my plan was changed and it disappeared, is there any way to get that data back onto my plan? Thank you.

Flashy1234567 by Great Neighbour / Super Voisin
  • 37 Views
  • 5 replies
  • 1 Bravos

Points

If I switch to a different plan it says I will receive so many $ points a month is this for every month and can you take that amount off your bill each month?Also it will not be auto pay anymore with the new system will it?

Gigsdo by Good Citizen / Bon Citoyen
  • 24 Views
  • 4 replies
  • 1 Bravos

Re: Problem sending Picture messages after update

hello ,I have a kyocera duraforce E6910 with android 10 too and have the same issue with the MMS even when the Apn settings are correct.Only data works correctlyI have tried three different cards/carrier  with correct MMS apn settings and the problem...

slauer26 by Great Neighbour / Super Voisin
  • 17 Views
  • 2 replies
  • 0 Bravos

Porting out of PM

I am porting out of PM to different carrier and not getting the message. Logged a ticket as well yesterday with CS_agent but no response. Is there any other option to escalate? I am in the middle of this process with neither PM nor my new carrier wor...

NitinKN by Great Neighbour / Super Voisin
  • 33 Views
  • 2 replies
  • 0 Bravos

Resolved! $35 Canada US 50 gb 5g plan with roaming

I’m on the above mentioned plan but when I reached Denver it’s only working on LTE even though my phone supports 5g can someone please help me because LTE the speed is too slow plus I also received the following message 

IMG_9644.jpeg
PrabChahal by Great Neighbour / Super Voisin
  • 65 Views
  • 4 replies
  • 0 Bravos

Number transfer

My number transfer was stuck, but the losing carrier authorized it now and says public mobile needs to activate it. Can you please do this? @csagent 

MoHand_S by Great Neighbour / Super Voisin
  • 36 Views
  • 3 replies
  • 0 Bravos

Resolved! Bulk SIM Order

I need to place a bulk Public Mobile SIM order. @csagent @Agent 

yukonrove by Good Citizen / Bon Citoyen
  • 35 Views
  • 3 replies
  • 0 Bravos

Resolved! SIM card not received

The estimated delivery date was 19th March but it's not been delivered passing way over the specified date.I tried to contact the CS agent many times but never available.All I wanna do is either get a refund or get a SIM card.

Siddd by Great Neighbour / Super Voisin
  • 26 Views
  • 2 replies
  • 0 Bravos

Resolved! sim card not received

It has been over 5 business days and still have not received my SIM card

Tim27 by Great Neighbour / Super Voisin
  • 45 Views
  • 5 replies
  • 0 Bravos

Points transfer

I have multiple lines, can I transfer points from one account to another?

Lorne_Grant by Great Neighbour / Super Voisin
  • 25 Views
  • 1 replies
  • 0 Bravos

US and CANADA roaming data plan

I just bought a US and Canada roaming data plan. It started on March 27th. I'm in the US right now. I can't call or text or reach the internet, can't use data.

Runfast by Great Neighbour / Super Voisin
  • 71 Views
  • 6 replies
  • 0 Bravos

public mobile network not showing

I switched over yesterday and my service with public mobile (esim) is working.  However, i cannot see the network showing on my iphone.  I have removed my old sim card.Help!

AFERNS by Great Neighbour / Super Voisin
  • 53 Views
  • 4 replies
  • 0 Bravos

payment

My old card had expired and i have a new aard that im trying to register and everytime ii entr the information it keepstelling me that there i an error and to try again later  my services have been expired please hel me how do i refgiter my new card

Mamabear82 by Great Neighbour / Super Voisin
  • 35 Views
  • 3 replies
  • 0 Bravos

code to confirm transfer

Hi, I am not getting the code to confirm transfer of my cell phone to Public Mobile

Glen72 by Great Neighbour / Super Voisin
  • 26 Views
  • 2 replies
  • 1 Bravos

No reply from CS agent

It's simply incredible that CS agent doesn't reply my message since yesterday morning. Is it on the brink of bankruptcy or a fraudster company?

richardsmile by Good Citizen / Bon Citoyen
  • 57 Views
  • 3 replies
  • 1 Bravos

Resolved! is there an outage?

My phone has good 4G signal, but data is working or very slow. I am in Ottawa/Kanata area.

NickWang by Great Neighbour / Super Voisin
  • 38 Views
  • 2 replies
  • 0 Bravos

How to remove auto pay

I need to remove automatic payments from my account and also setup my account pin number , any one can help me

nfkhan by Great Neighbour / Super Voisin
  • 51 Views
  • 4 replies
  • 0 Bravos

Ported over but says no SIM

I ported over yesterday and I can receive phone calls/make phone calls ... but my phone does not show the public mobile network and it also shows no SIM.... but I installed an eSIM.Please help!

AFERNS by Great Neighbour / Super Voisin
  • 45 Views
  • 3 replies
  • 0 Bravos

eSIM on new phone

If I delete my eSIM off my current phone, can I reactivate it on my new iPhone 12? 

MeaganO by Great Neighbour / Super Voisin
  • 40 Views
  • 2 replies
  • 0 Bravos

Subscription start date

When I subscribe to a new subscription, does it start right away or when I receive my Sim card? Delivery generally takes a while in my area.

JasonNjason by Great Neighbour / Super Voisin
  • 36 Views
  • 2 replies
  • 0 Bravos

Payment was taken 2x on different dates

Hi, My credit card has been charged 2x  in the amount of $38.08 each time.1st time on Mar 3 & again on Mar 22, 2024.I have requested for a free SIM card on Mar 3, received it several days later.I managed to activate it on Mar 22 and that was when I p...

NT9197 by Great Neighbour / Super Voisin
  • 56 Views
  • 3 replies
  • 0 Bravos
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