The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
My parents and fiancée and I all switched to Public Mobile in February 2024.All of us have been routinely experiencing dropped calls for the last few months but have REALLY been noticing it for the last month (March/April).Just had a bunch of calls t...
Re public mobile…..have been using it now for a couple weeks.So far everything seems to be working ok although it sometimes feels like it is a bit sluggish hooking up to wifis and once it does, fading in n out for a while till it becomes solidly lin...
Is this even possible anymore? Whenever I log in it logs me in with a new username even though my original account is associated with another username in the community forum. I wish there was a way to merge the posts together. Does anyone know?
Also, with the switching from legacy receiving 250 g and then my phone not making calls and plan was active. Did I l lose that bonus? Very frustrating not to talk to someone to ask but I want the remaining data I didn't use added to my account. As...
Hello, I had a legacy account with Unlimited Canada Wide Calls. I went to use my cell phone and it was not able to make calls out. I have been a customer with Public Mobile from August 11, 2011 and this is the first time that the unlimited call wer...
My phone shows a red dot as if I have a voicemail but I don’t as I have deleted it. How to get rid of the dot? Also, after I listen to voicemail and deleted the message how to exit from voicemail ? I don’t think it’s one of the options I heard . Tha...
my new subscription plan started April 19; I lost my phone on April 18. Attempted to change the plan but unable to sign in my account. Now the new plan started from April 19-may 19. Just get log in found out those days the usage has been used a lot a...
After signing up (my phone works fine for calls and texts), I am unable to sign in to my account. After successfully entering email and password, it simply loops back to my sign in page.
Hi I purchased a subscription but never activated my sim card nor got a number. I decided to switch to a different carrier I need you to cancel and refund my method of payment please.
Hello there,I am a long time Public Mobile customer. So far everything works great for me. Recently I convinced my wife to take a plan offered by Public Mobile, she accepted and we managed to get a physical SIM card, created a profile for her and ac...
hello! I just switched over from Bell to Public and got an e-sim, however, basically nothing is working correctly. Would anyone be able to help me? these are the issues I am facing- I can only message from an apple id, not my phone number and when pe...
I just bought a PM topup voucher. On the voucher, it says: "The payment value is valid for 90 days, as long as your account is active." Does that mean that if I load it into my PM account but don't use up all the funds within 90 days, the remaining f...
Public mobile online customer service is one of the ..... even if the company make misteke the customer survice represntative can not solve the problem. Simply the 10 years customer lost his phone and want replace sim it can not activet the sim card....
I came over from telus where I had activated a "if you want to reach this person, dial (x) to be put through now." It blocked all the robocalls, and was efficacious as proven by the conspicuous increase in these calls since I switched. Does PM offer ...
This started about two weeks ago. I can receive calls from everyone on either mobile or landline. Calls from my home phone will not ring my cell but go to Voice Mail after about 6 rings. My wife is on PM and her phone works perfect. I have tried ever...
I am a new customer and still did not recieve my SIM card after 15 days and I am not able to submit a ticket it is keep giving me error on each step on Mobile App or on computer