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transfering my subscription from PM to Freedom Mobile want to transfer my old phone number to new carrier (freedom mobile) but i did not receive SMS confirmation
Hi There; I am receiving a wired code of (Error Code: XXX) when I am trying to activate a SIM card.I had an account in the past and am trying to use it again to activate my old SIM card. That would be great if you could assist. Thank youKasra
I have the Canada and US plan and am currently in the US but my iPhone is NOT connecting. It's very unstable. Barely connects and then remains disconnected for hours. What is the solution. Urgent please.
I verified and my number has been ported correctly however my iMessage will not activate or verify. I am also unable to receive SMS. Is there a solution for this?
I want to cancel my jrman account as it would not work to transfer my Sim card over. And so I made another Gmail account and I am hoping it went through OK.
I need help downloading the eSIM. The first time I tried downloading it it failed and asked me to contact my carrier. I keep scanning the QR code given in my email and it still gives the same error which is being unable to download the eSIM.
I got resolved for app store issue from this community, now only thing is on my dad's iPhone xr this e sim is not activated , tried everything We have a new number, e sim downloaded on his I phone I paid from my public mobile account, my credit card...
Serious question. I’m chatting with a CS agent and they keep repeating the same thing. Very bot like scripted responses. Doesn’t answer my questions. Just repeats the same useless information each time. Anyone else have the same experience? Starts ...
Can I change my plan from 34 per month to 15 per month and then after a few months return to 34 a month. im not sure which plan is right for me and my first days with PM was really a comedy of errors to get my number ported finally ported today
US add-on not processing properlyWe are travelling in the US We are attempting to update our US add-on's online. It seems to go through- however when we check the overview of our account the add-on's have not been applied.Please help.
I saw in my account I have a 10 dollar value available. I assume it’s the referral bonus I got to open this new service. How do I use the 10 or what is it for?
I tried porting my number April 10. My card was debited. After multiple text messages and confirmation of number transfer on April 14 I decided to take matters into my own hands and call porting support because my request was not going through. Apri...
Is anyone else having problems with PM?? Seems every month there's a new problem and God forbid if you want to use your phone in the USA. They take your money but you have to Fight every time to get your service to work. The WORST
I setup my account no problem on my Google Pixel. I then tried to setup my wife's iPhone 11. Diring the process I confirmed the transfer of account, but it never worked, the number stayed with the old sim and therefore could not receive a text mess...
There is no other payment options. They won't accept their own top up card. They won't accept prepaid either.I was ripped off 50$ and have zero recourse.
My wife's phone cannot text or call as she has no cell service. The service is okay here as I have the same phone, same provider, at the same location and my phone works okay. Her phone worked ok for the past 2 yearsWe have purchased a new SIM card b...
I ported a number to public mobile yesterday from Sasktel. The port is complete. I can make calls on the number. I cannot send or receive text messages. @ Support please help.
These three issues have come up for me in the last year.1. My phone rings and rings and will not go to voicemail even though I have recorded a greeting2. I tried calling my insurance company (a 1 866 number) and it would not go through, but works per...
I am still waiting for you reply on my inquiry on the overcharge of one month payment ($38) on April 1. We had changed our plan to the Canada/US plan and you have charged us (my number and my husband's number) for $44 each on April 1. Thus you have c...
Hi for the past month or so my phone and my husbands phone have been able to recieve pictures but we are not able to send pictures. We both have data attached to our phones but can't send photo's. Why did it work before and now all of a sudden both ...
Trying to transfer to Public Mobile, got to step 6, but it won’t activate. Had this same issue with my daughter’s phone last fall and a Public Mobile rep said the issue was on their end. Now, I can’t get in touch with Public mobile to fix the issue...