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Got eSim card install, everything seem to be working good except when somebody tries to call it goes directly to voicemail, they can leave a message but I m not even getting it. I am able to call and text and able to receive text. my previous physica...
My daughter had her phone stolen and has been unable to access her PM account despite days of messaging with a CS agent. Can she open a new account using a different email address? I’m thinking this may be the only way to get her service through PM.
Hi, so basicaly my mother have a number with public mobile but broke her simcard and then when I try to help her get a new one with her old number it says that i need a code (sent to her number) that she can't possibly get sin her Sim is broken. It h...
When the legacy rewards customers are forced to move to the point system on May 1st does that affect or subscription renewal date or the date that referral points will be added to our account? Right now I get the referral points a few days prior to...
i changed my phone number because I've been getting so many spam calls. I did it a couple hours ago, but now trying to update all my places with the new number, its saying its sending the code to the new number, but I'm not getting any of them. Th...
Hello, I signed up for Public Mobile on March 4 choosing to purchase a Sim for 10 bucks and have it mailed to me. I never received the mailed Sim so i opted to buy one. The sim that was sold to me was a Public Mobile prepaid Sim and it cost 20 dollar...
I referred a friend and they put in the code but I never got confirmation that I did so, when will we receive confirmation on the refer a friend bonus? We both didn’t get any confirmation so we think it did work.
Have a older neighbor he has an IPhone 7Does anyone know if the phone will work using a SIM card?Like to get him switched over he’s paying almost a 100/month through Bell.
If I switch to a different plan it says I will receive so many $ points a month is this for every month and can you take that amount off your bill each month?Also it will not be auto pay anymore with the new system will it?
hello ,I have a kyocera duraforce E6910 with android 10 too and have the same issue with the MMS even when the Apn settings are correct.Only data works correctlyI have tried three different cards/carrier with correct MMS apn settings and the problem...
I am porting out of PM to different carrier and not getting the message. Logged a ticket as well yesterday with CS_agent but no response. Is there any other option to escalate? I am in the middle of this process with neither PM nor my new carrier wor...
I’m on the above mentioned plan but when I reached Denver it’s only working on LTE even though my phone supports 5g can someone please help me because LTE the speed is too slow plus I also received the following message
The estimated delivery date was 19th March but it's not been delivered passing way over the specified date.I tried to contact the CS agent many times but never available.All I wanna do is either get a refund or get a SIM card.
I hear the change every time I dial a number that "you need to purchase more minutes." Of course I had some long calls during the last few weeks, but I thought the service is limited.
I just bought a US and Canada roaming data plan. It started on March 27th. I'm in the US right now. I can't call or text or reach the internet, can't use data.
I switched over yesterday and my service with public mobile (esim) is working. However, i cannot see the network showing on my iphone. I have removed my old sim card.Help!