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When accessing my Public Mobile account, I clicked "Manage Payment Method" on the "Manage Subscription" page to enter the page to update information on my choice of payment method. Unfortunately, after arriving on the page to put in the information o...
When I checked prior to completing my purchase, the Public Mobile site said my current phone (iPhone 11 Pro) is compatible with an eSIM, however when I go to activate my account it states my device and the eSIM are incompatible because the model is f...
Months ago now, maybe a year, I put in a $25 voucher and came to the website, and saw multiple people saying it would renew next month. It never did, and I continued putting $25 cards in every month. Every time I put in a new one (worth $25 every tim...
I am not receiving texts. I want to return to Virgin but can't port my number back. I can't receive a text from Virgin - or others as well. Really frustrating.I have initiated a chat with Mobile but have not heard anything back from them. In order to...
Hi,I transferred the number from Rogers two weeks ago and everything was good.But I can't send or receive any text message. Would you please check and refresh my line?Phone : 431-999-7655
I got a message that I have been rewarded with 250G data within the next 5 months, why I can't see it in my account? and I was told I ran out of my data quickly this month, I believe I didn't use that much.
Hi I join pm on April 15 and I just transfer phone#from other provider yesterday I can call out in get calls use data but when I try to send a message it says I need to add phone number so I go to I message and try to add phone number and when I cli...
Trying to get in contact with an agent because I have been locked out of my account for 4 days and am unable to reset my password. I am in a constant loop of resetting my password and confirmation codes.
I get a lot of "call failed" while in conversations lately - on all my phones (different accounts I have 3) - is there an issue since the migration that would cause this ?
I've only seen this question before they released a 2023 version. If I were to purchase this from USA, would it work here in Canada with public mobile? https://m.gsmarena.com/nokia_105_4g_(2023)-ampp-12282.php
Hello, everyone! My issue: I have been told my number has been ported from Virgin as of yesterday however I can not send or receive text messages. Details: I read that you can call 1-844-232-7678 to speak to someone about porting-specific issues; I c...
As per Lucky Mobile website:- 25GB/mo (4G speed), unlimited Canada-wide calls for $29/mo (plus 10GB/mo bonus for 24 months).- 55GB/mo (4G speed), unlimited calls Canada-wide & to the US to $34/mo.- 80/mo (4G speed), unlimited calls Canada-wide & to t...
My mother in law just switched from PM to a competitor, however, she never kept her account info (Username, what email she used, password) Is there anyway at all she can retrieve this? Aside from canceling the credit card number, what can be done so ...
I was called to provide more information to transfer my land line phone number, but when I call back and enter the number I'm told there is no transfer request associated?
Hello, I just started the service 2 weeks ago, and since then ICan't send or receive SMS messages after port my number, and because of that I can't access my account because it always ask to respond to a text mesage that sent to my phone. I try to ca...
SpoilerI have been subscribed for over a week now and am still unable to send and receive text messages and phone calls. It shows public mobile as active but is there a specific way to set up an iPhone? It says I need to add my phone number but it wi...
When I login to the public mobile app. It sends a text message of the verification code to the number I originally got when I signed up for public, not to the number I port d over. Problem 2. I signed up for the 24$ pay for 2 months and get the third...
I just switched my plan from a 3G to a 5G network, but my internet speed is still about the same as when I was on a 3G network. Do I need a new SIM card to get faster speeds?
I need to gain access to 3 months of bills...It seems to have shut the account down when i try to login...HELPWhat is the support channel to get access to the bills or records?-This is for tax purposes...