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Recent discussions

New account

My daughter had her phone stolen and has been unable to access her PM account despite days of messaging with a CS agent. Can she open a new account using a different email address? I’m thinking this may be the only way to get her service through PM. 

Mona4 by Great Neighbour / Super Voisin
  • 6 Views
  • 1 replies
  • 0 Bravos

Can I speak with a human on the phone with Public Mobile

Hi, so basicaly my mother have a number with public mobile but broke her simcard and then when I try to help her get a new one with her old number it says that i need a code (sent to her number) that she can't possibly get sin her Sim is broken. It h...

MassiOuarezki by Great Neighbour / Super Voisin
  • 14 Views
  • 1 replies
  • 0 Bravos

Subscription renewal date Referral points May 1st

When the legacy rewards customers are forced to move to the point system on May 1st does that affect or subscription renewal date or the date that referral points will be added to our account?   Right now I get the referral points a few days prior to...

EdN by Model Citizen / Citoyen Modèle
  • 9 Views
  • 2 replies
  • 0 Bravos

new phone number

i changed my phone number because I've been getting so many spam calls.  I did it a couple hours ago, but now trying to update all my places with the new number, its saying its sending the code to the new number, but I'm not getting any of them.   Th...

blueyes97777 by Great Neighbour / Super Voisin
  • 32 Views
  • 2 replies
  • 0 Bravos

New account Sim credit

Hello, I signed up for Public Mobile on March 4 choosing to purchase a Sim for 10 bucks and have it mailed to me. I never received the mailed Sim so i opted to buy one. The sim that was sold to me was a Public Mobile prepaid Sim and it cost 20 dollar...

TheBest5150 by Great Neighbour / Super Voisin
  • 40 Views
  • 4 replies
  • 0 Bravos

Refer a friend

I referred a friend and they put in the code but I never got confirmation that I did so, when will we receive confirmation on the refer a friend bonus? We both didn’t get any confirmation so we think it did work. 

Flashy1234567 by Great Neighbour / Super Voisin
  • 20 Views
  • 1 replies
  • 0 Bravos

Resolved! iPhone 7

Have a older neighbor he has an IPhone 7Does anyone know if the phone will work using a SIM card?Like to get him switched over he’s paying almost a 100/month through Bell.

Electro_Mac by Great Neighbour / Super Voisin
  • 40 Views
  • 3 replies
  • 1 Bravos

Data gift

I was given a data gift for loyalty but my plan was changed and it disappeared, is there any way to get that data back onto my plan? Thank you.

Flashy1234567 by Great Neighbour / Super Voisin
  • 52 Views
  • 5 replies
  • 1 Bravos

Points

If I switch to a different plan it says I will receive so many $ points a month is this for every month and can you take that amount off your bill each month?Also it will not be auto pay anymore with the new system will it?

Gigsdo by Good Citizen / Bon Citoyen
  • 42 Views
  • 6 replies
  • 1 Bravos

Re: Problem sending Picture messages after update

hello ,I have a kyocera duraforce E6910 with android 10 too and have the same issue with the MMS even when the Apn settings are correct.Only data works correctlyI have tried three different cards/carrier  with correct MMS apn settings and the problem...

slauer26 by Great Neighbour / Super Voisin
  • 32 Views
  • 2 replies
  • 0 Bravos

Porting out of PM

I am porting out of PM to different carrier and not getting the message. Logged a ticket as well yesterday with CS_agent but no response. Is there any other option to escalate? I am in the middle of this process with neither PM nor my new carrier wor...

NitinKN by Great Neighbour / Super Voisin
  • 35 Views
  • 2 replies
  • 0 Bravos

Resolved! $35 Canada US 50 gb 5g plan with roaming

I’m on the above mentioned plan but when I reached Denver it’s only working on LTE even though my phone supports 5g can someone please help me because LTE the speed is too slow plus I also received the following message 

IMG_9644.jpeg
PrabChahal by Great Neighbour / Super Voisin
  • 80 Views
  • 4 replies
  • 0 Bravos

Number transfer

My number transfer was stuck, but the losing carrier authorized it now and says public mobile needs to activate it. Can you please do this? @csagent 

MoHand_S by Great Neighbour / Super Voisin
  • 38 Views
  • 3 replies
  • 0 Bravos

Resolved! Bulk SIM Order

I need to place a bulk Public Mobile SIM order. @csagent @Agent 

yukonrove by Good Citizen / Bon Citoyen
  • 38 Views
  • 3 replies
  • 0 Bravos

Resolved! SIM card not received

The estimated delivery date was 19th March but it's not been delivered passing way over the specified date.I tried to contact the CS agent many times but never available.All I wanna do is either get a refund or get a SIM card.

Siddd by Great Neighbour / Super Voisin
  • 27 Views
  • 2 replies
  • 0 Bravos

Resolved! sim card not received

It has been over 5 business days and still have not received my SIM card

Tim27 by Great Neighbour / Super Voisin
  • 45 Views
  • 5 replies
  • 0 Bravos

Points transfer

I have multiple lines, can I transfer points from one account to another?

Lorne_Grant by Great Neighbour / Super Voisin
  • 27 Views
  • 1 replies
  • 0 Bravos

US and CANADA roaming data plan

I just bought a US and Canada roaming data plan. It started on March 27th. I'm in the US right now. I can't call or text or reach the internet, can't use data.

Runfast by Great Neighbour / Super Voisin
  • 80 Views
  • 6 replies
  • 0 Bravos

public mobile network not showing

I switched over yesterday and my service with public mobile (esim) is working.  However, i cannot see the network showing on my iphone.  I have removed my old sim card.Help!

AFERNS by Great Neighbour / Super Voisin
  • 53 Views
  • 4 replies
  • 0 Bravos

payment

My old card had expired and i have a new aard that im trying to register and everytime ii entr the information it keepstelling me that there i an error and to try again later  my services have been expired please hel me how do i refgiter my new card

Mamabear82 by Great Neighbour / Super Voisin
  • 38 Views
  • 3 replies
  • 0 Bravos
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