...chatbot it gave me a linkto a Submit Ticket Form that was broken(I wouldn't submit). What other ways of support can I access to port my Koodo phone number over to Public Mobile? &n...
can't log a ticket through simon, in the chatbot he asks me to click the linkto create a ticket, then im asked to sign in to my community. And it just says error. I can reset m...
As we approach just over three weeks of the launch of the smartform enhancement on SIMon as a way to submit tickets to our Moderator Team, let’s keep the conversation going on how things have gone!&n...
This article will teach you how to use our online Community to find answers to your questions, and use tools such as:
Our chatbotSIMon.
Self-Serve.
Dialing *611 on your phone.
T...
Please help me with updating my account from my old email address. I can't login so I can not tell what my Public account number is either. Thank you, Matt
I've read previous posts and followed the instructions viz changing from LTE to 3G. Like the person who had an identical issue, I'm also located in Halifax, Nova Scotia. But I still have the same i...
I paid my plan (40$) and it went through and it says my account is active and good to go but i cant make any calls or dont have any data? whats the issue here?