Community

Brandee849

Hi, I just reactivated my account and nothing works, can’t send receive texts or calls. It says out of minutes, account is active with proper plan, have done all the troubleshooting I found on this s...

Laura2356

My aunt has my public mobile number under her public account. I want to start my own account and move the number and plan to my account. Is that possible?

Mrbeen

Hi. I switched my plan today because I used up my data. I topped up my account with 60.00. When I went to pay for new plan it showed my balance as 0.00 So I tried again wirh a 50.00 plan, an...

ColetMul75

I cannot access my account. I've reset password and I know my email is correct. I have to change details and now exceeding amount of login attempts, how do I get access?

Brian77-CRANSON

I NEED THE PROCESS TO RETURN MY PREVIOUSLY OWNED PHONE I NEED THE RETURN ADDRESS AND THE PROCEDURE TO FOLLOW

AJ16

Last time i request you add my other bank account number and autopay im unable to login in my account but there is not Please renew my plan thank you.

xelaju2828

I have been overcharged 2 this month. Who is here to help out? I need help..

thechunkyknot

Hello my phone was working this morning. All of sudden I can't make or receive calls. But I can text. Please help

aroseadame

Outgoing calls and voicemail drops and says “call failed”. Is the network down?

Saratoga

I’m in the US for 30 days. I purchased the first 15 day talk/text plan when I left Canada for $15. I’m looking to renew another 15 days for the balance of my stay but the add on option appears to be ...

Community

Reactivated account - nothing works

Move my public phone number to a new public accoun...

Refund

cs_agent

I want to return my previously owned phone

Cs agent

Overcharged!!

Can't make or receive calls

Can’t make calls or check voicemails

Where is the $15 for 15 days Add-On for US minutes...