Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I’ve been sending a message and they never respond, it’s been 3 days now. Is there a way to get a network pin to unlock my phone which was purchased from PM Thanks
I’ve been with you guys for over 4-5 years now and I needed to change my card info sadly I can’t recall any of my account info. I’ve tried the "forgot my password" but the system just displays error and refuses to acknowledge/recognize my email. I’ve...
Looks like Im not receiving text messages. Anyone else experiencing this? I live in ottawa
I took up Koodo on their recent offer and i would like to port my number over but I don't yet have my Sim card and I don't want to be without a phone for long.According to Canada Post it will be delivered on the 5th. (Not entirely sure I trust that) ...
Hello right now I am at Walmart store I wanted to know if if I switch to koodo it’s 200$ or 180$ ? My texts from koodo says 180$ but people are saying basically it’s 200$ so how to make it200$ ? Any idea please reply
I refered a friend but did not get the $25 credit, She got a $10 credit. She activated at wall-mart. Was it only if some one activated On line.. ie not at wall mart ??
Hi, I have a $40 12gb/90 day plan and I'm trying to take advantage of the Koodo promo. It says that the plan I currently have should be eligable for the promo, but when I try online to use my number with the promo code, it says it is invalid. It is p...
Bonjour, j'ai référé quelqu'un et cette personne a voulu s'inscrire à public mobile mais son compte a été désactivé. Comment faire pour le réactivé. Comment faire pour pouvoir communiquer avec vous afin d'activer son compte ? Merci
Hello, I am new to Public Mobile and have recently obtained a new plan and new number. Today at roughly 10 am I began the porting process of my number Fido to Public. In the porting page, I entered all the information correctly. Now my Fido sim card ...
Bonjour,Je souhaite interrompre mes services publics mobiles. Comment le faire.? Merci
Hi everyone, I left Canada for some time so my old PM account became inactive. Would've loved to take advantage of this current Koodo offer but seems like that isn't going to work Anyways now I'm back and looking for a PM referral, please PM me if y...
I currently have a plan where I have only 500MB a month and I have presumably used all of it according to my phone (OnePlus 5T). It gave me a warning that I was exceeding the data limit and then I checked on the Public Mobile website to see if it was...
I have never got an text with the offers from Pm.How do i get them as i went to the koodo store today but they could not get me the offer because it was never offered to me?Why do some get it and not everyone?
I am in the process of switching to Koodo to take advantage of an offer sent by PM however I have not received the new SIM card and my PM bill is due on September 3rd. If this gets paid, will I get reimbursed if my PM account gets cancelled only a fe...
I’ve had people say that other phone network sales people claim even in major cities like Vancouver that pm may not have as good and reliable coverage as it’s two big sistersis this just sour grapes from salespeople who are trying to dissuade pm purc...
Hello, I recently just accepted one of the offers that was being texted to me and I forgot to cancel my autopay ebfore porting over. I can't log back into my account to fix this. Is there any solution or any moderator that could help? Thank you.
I went through the registration process on September 1 @12:30 PM, and all was going well up until the final submission. Upon sumission, I got the message: - Sorry, your account activation request has failed. Please visit our online community at href=...
Does anyone would like to send me a Koodo reference link? please! I need it as soon as possible. Thank you so much.
I travel lots to Central America is there a roaming plan for Central America?
On my public mobile number i need to change my plan can someone change it asap for me i have a blanace but the plan is not changing pleasefix this asap
So I've been having trouble with my refer a friend credit and I have been messaging a Mod about for over 6 months. I was wondering if it would be possible to keep all the sent and received messages on one page, so I don't have to constantly click a n...
Hi, I get these offers through text, but had a few questions.1. If I join koodo via that plan is it now a post paid account? Koodo website asks for credit card information to continue2. Do they run a credit check if you choose to take there koodo off...
Hi members, I have a question. I want to downgrade my data+text+talk plan to an only $25 talk+text plan. My question is: Can I add the optional $30 dollar 1gb add on to this $25 talk+text plan? Will it stay in the account until I finish all the data...
Hi everyone. I've had funds in my account for 3 day but it's still not letting me reactivate my account. We only deactivated it 2 weeks ago so I dont need to buy a new sim. I've contacted The moderators but am still waiting. This is frustrating. Doe...
I renewed my plan two days ago, and when i try to make a call it says i dont have a long distance plan... i am making regular locals calls. Text messages are not working either. I have also messaged the mods privately with no response. What can i do?...
Two accounts.... cant access self-serve on one of them for days, cant get info to access self-serve but some dimwit do this do, change browser go incognito and all sort of pure data processing nonsense that demonstrates an unstable badly setup system...
my sim is locked i need my PUK CODE
I was double billed yesterday for services (I see that isnt uncommon based on the number of posts about that on here) Problem is I have sent two messages to Moderators in the last 24 hours and am not getting any response. Any ideas?
Hi , I received a call from koodo customer service where they offer me 200$ bill credits with 35$ plan , comes with 5GB internet unlimited nationwide talking , international texting etc. Right now I am paying 33$ per month for being with PM for 5 ye...
Hello everyone How can I get the 10$ plan? Can I get also 2$ waive for auto pay for this plan ? Thanks in advanced
