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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 26169 Views
  • 139 replies
  • 35 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 38070 Views
  • 185 replies
  • 29 Bravos

Resolved! transfer sim card to a new cell phone

how can i transfer my public mobile sim card from my old phone to a new one i just bought?

clea1 by Great Neighbour / Super Voisin
  • 6796 Views
  • 35 replies
  • 0 Bravos

Can't use DATA

I don;t know if it is happening to you guys but i m experiencing hard time to use DATA (to check email ,to browse internet , to watch youtube. My wife's using TELUS , and she is fine with LTE, 3G mode all the time ,but just I had troubles .. We switc...

**REF**Sim sizes and adaptors for all your needs.

Hi everyone and these are for reference only.  As you can see the left bottom is Standard, then Micro/Mini and finally on top Nano. Right bottom adaptors are for Micro to Standard, Nano to Standard and finally Nano to Micro/Mini.Cheers

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DK by Model Citizen / Citoyen Modèle
  • 2524 Views
  • 8 replies
  • 1 Bravos

Resolved! Rogers Samsung Galaxy S5

Hey folks,Yet another question from the wonderful and fabulous, Burkely! Just curious, I saw a post on here about a rogers phone running on 2g and that PM doesn't support the 2g calling.So I'm curious about the Rogers S5.A good deal came along for $1...

burkely by Great Citizen / Super Citoyen
  • 3662 Views
  • 16 replies
  • 0 Bravos

Why does my phone use 3G Data when I turn on LTE on my Iphone 5?

Hey guys, Everytime i turn on my cellular data on my Iphone 5 and have LTE on, it loses service and reverts to 3G. LTE doesn't work for some reason but 3G data works just fine. Why is this? How can i get LTE working on my iphone 5? Thanks!

adrianr2z by Great Neighbour / Super Voisin
  • 3158 Views
  • 6 replies
  • 0 Bravos

Resolved! Will Huawei u2801 work in PublicMobile?

Hi there, My Huawei U2801 doesn't work with PM sim card, even though I have it checked online and it said it should work. Huawei specs: GSM:850/900/1800/1900 MHz, UMTS:1700/2100 MHz. Any ideas why it is not working? Thanks in advance!

Gavran by Good Citizen / Bon Citoyen
  • 3038 Views
  • 4 replies
  • 0 Bravos

huawei honor x2

Hello want to know if the huawei honor x2 is compatible with public mobile,media pad let me know please waiting your respond

anabella by Great Neighbour / Super Voisin
  • 1591 Views
  • 3 replies
  • 0 Bravos

Public Mobile is FULLY FUNCTIONAL on the Samsung Gear S smartwatch!

For those of you who are looking for a cost efficient plan for your smart watch, I have fully tested and currently use the public mobile service on my Samsung Gear S smart watch. Phone, text and data all fully functional with LTE data speeds achieved...

the1nonly214 by Great Citizen / Super Citoyen
  • 3444 Views
  • 6 replies
  • 6 Bravos

Resolved! Loosing service between 3G and LTE

So I activated my SIM, but I find that I live in an area that shifts between 3G and LTE.  However this is remedied by selecting the 3G voice & data option.  So I'm always on the 3G network, and there are no issue swtiching between zones.

Resolved! Data Settings

Seems like a common problem, unfortunately I'm having difficulty with the data setup as well. I ported my number over from koodo. Calls and texts are working. I've set up my data according to the guide. Here are my data settings; Name: Public MobileA...

tarnyc by Great Citizen / Super Citoyen
  • 12067 Views
  • 10 replies
  • 0 Bravos

New Moto G specs

http://mobilesyrup.com/2015/06/22/third-gen-moto-g-leak/I know a few people have it around here so I thought you would like to see the new leaks.

DK by Model Citizen / Citoyen Modèle
  • 760 Views
  • 1 replies
  • 1 Bravos

Resolved! Why is my phone in SOS

Hello I switched to PM from Chatr and now my phone is not recieving a signal it's in sos status. What can i do to change that. i'm using an old blackberry curve phone.

LH76 by Great Neighbour / Super Voisin
  • 2748 Views
  • 2 replies
  • 0 Bravos

Charging my phone

Hello,my phone will not charge anymore. Can someone help or give me answers or advice?Of course, cannot get anybody on the phone at public mobile.Thanks

oldtimer31 by Good Citizen / Bon Citoyen
  • 1759 Views
  • 8 replies
  • 0 Bravos

Resolved! I've been told my phone would be unlocked on purchase but isn't, help?

Ok, so here goes. I've been a public mobile client since they opene store near my house it was good. Then the changes were announced and I had to buy a new phone, since I was going to be traveling soon I asked if my phone would be unlocked and I woul...

Resolved! US Roaming

Can you Roam in the United States with Public Mobile?

mccans by Good Citizen / Bon Citoyen
  • 5179 Views
  • 8 replies
  • 0 Bravos

Resolved! Xiaomi Mi4

Hi, I am wondering if the Xiaomi Mi4 I am planning on buying would work with Public Mobile?Here are the specs: http://www.mi.com/en/mi4/specs/Thank you in advance! David

Shlak by Great Neighbour / Super Voisin
  • 1347 Views
  • 3 replies
  • 0 Bravos

Resolved! When is the new BlackBerry OS being released to customers?

Just reading on CrackBerry.com that the new 10.3.2 OS launched 2 days ago. Several customers from other national carriers are reporting that they have received the update, but I am not seeing anything available yet. Any idea as to when this may happe...

Elboron by Great Neighbour / Super Voisin
  • 1913 Views
  • 5 replies
  • 0 Bravos
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