Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I would really like a S21 that I can use in the USA. which now seems to be LTE only.The list of compatible phones says "Samsung S21 FE 5G (EWB3 & above)"From what I can tell, EWB3 is part of a software/firmware/build number, but does not seem easily ...
I have an iPhone 11 pro max that I just migrated to public mobile. I mistakenly thought it supported 5g and bought the 5g plan. Now my battery is depleting very quickly. I'm at 35% after 8 hours when I used to go more than a day. Battery health i...
Found out my phone does not support eSIM after I paid. How do I get refund
SOS!!! I bought a E-sim card, but it couldn't be installed on my iPhone. I have had a physically sim card. How can I cancel the e-sim card to my application, then how will I active the physically one? I need to transfer my number from another compan...
I have followed all instructions and I cannot send or receive phone calls. Help
How do I know if my current phone number is eligible to be ported to public mobile? Freedom mobile said they couldn’t port my number
my usa add on roaming package is not working to call in or out. I have roaming turned on and it is picking up at x t but still not working. my husbands is working fine. settings are the same. any help would be appreciated. Different phones. His is sa...
Hi,I am wondering if anyone is getting the same message. I transferred my old phone number over to Public and I am now getting a message that says “This number is registered to your Apple Account, but is not associated with this phone. You can keep u...
If I purchase a used android phone, (I currently have an Samsung A5), do I understand correctly that I simply swap the sim card, and there is no further set up to start using the new phone?
How do I get a QR Code for my esim. I need this in order to transfer the esim to a new phone. Doesn't seem to be another way to transfer from Galaxy Z Flip3 to Flip6.
I am thinking of getting a new phone and moving my number to that phone, then keeping my old phone and wanting a new number, but I would like to keep the plan I currently have with this new number. Is this possible? How do I do this?Thanks so much...
My SIM is stuck in my old phone. The SIM card tray broke. I can't get it out without breaking my phone. So I bought a new SIM and new phone. I transferred the Public Mobile app with the others and changed my SIM number but nothing happened. My old ph...
Hello,I think about buying an Open-Box iPhone 15. I read about different versions (eSIM only and SIM only) and difficulties regarding iPhone eSIM and Public Mobile.As I don't want to run into issues (I need my phone for professional reasons), I would...
Has this appeared for you? I’ve tried to turn off iMessage and FaceTime, log out of Apple ID, turned my phone on and off… my phone number hasn’t changed so it should still be connected ?what does this mean? How can I fix it?
Hello, I am on a vacation in the country of Jordan. I lost my public mobile physical sim card. I went ahead and bought the esim through the app and everything went well and its now in “Activating” state. But I remembered that Jordan is one of the cou...
I’m on a 4g plan. Should my IPhone 13 be set to 5g or lte? Thanks
I have an eSIM subscription - switched from iPhone to Android. I’m not sure what to do in order to get my number working on the Android.
Have been trying about 2 hours, cant connect to a real person cuz the link keep directing me to bots. Searched online saying you can purchase esim on phone app, but i dun see the esim option, only the physical card, anyone has any idea?
I'm traveling outside North America and will need service with service provider in that particular country. How to do unlocked my phone with Public Mobile?
Hi,I have been using public mobile with realme5 pro for more than 6 months but since 1 week I am unable to make or receive phone calls. I can use data and signal strength is good. Phone auto registers on public mobile. It's not sim issue because same...
Would a Verizon S22 ultra phone work on public mobile?Thanks
I am thinking of getting a OnePlus 12 China version during my upcoming trip to China (because it will be cheaper). But my concern is the compatibility issues of the bands, because my current China version of POCO F5 (also known as Redmi Note 12 Turbo...
Hi I have a Samsung S20 Fe is is phone compatible on public mobile for 5G
Never received an esim card in activation email. I need one to get my new samsung working. Help pls
It seems that my post has been deleted, so I’m posting it again. If I violated any rules, please let me know.I’m trying to use data communication by inserting a PM SIM card into the KuWfi LTE router (CPE812), but it seems I’m unable to configure the ...
Hi Everyone I would like to know if there is anyway to retreve your call log or history from a stolen phone? I have some very important numbers in there that I can not find from anywhere else.Thanking you allIn advance ;xxxxxxxxxxxxxxxxxxxxxxxxxx@xxx...
How do i change my public mobile phone Galaxy S5 to a Galaxy S22, as they have different sized SIM cards?
Got a newer iPhone and it’s unable to transfer the sim from the old one. I am using an eSIM
