Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, guys I am living at Fredericton, NB. It seems data service is down to me for the whole day. It worked fine yesterday, but not today. I cannot browse the website, check my mail, I only can make the phone call. Does anyone have experience same ...
My iPhone shows "invalid sim". I tried restarting it multiple times however it keeps showing up as "sim failure". I tried putting the sim into other phones and it shows the same message. HELP!!!!
I just joined Public and got a SIM card that I put in an old phone that I had at home, an HTC One S (from 2012 perhaps). Once my number was ported over, everything looked like it was working well, but only for about 5-10 minutes. After that, I got a ...
Hello All, New customer here, I reviced my new Sim on Monday, I compleated the whole account activation and ported my phone number from Telus to PM, everything worked right upto the point when I paid, I then recieved a error message with my payment t...
so my minutes ran out on the 4th of november, so i purchased a 25 minute voucher from walmart and added it to my account, and after i changed my plan from 50 to 45 dollars a month im not able to call or text after already making the payment, when i t...
I have international text on my plan and I've tried everything from adding exit codes and + sign and I just can't seem to get it sent. Just says "message not sent". Help!
Can someone please tell me how I can get this resolved quickly. I really need my phone. I've sent an email to the moderator but nothing happened so far. This is quite frustrating!
I have been a public mobile customer forever and have an Alcatel Onetouch phone that is very old. I am a very poor person but depend on having a phone and public mobile has never let me down. I just recenting was given a Fido phone from my father t...
I'm getting intermittent issues dailing out for most of the morning. Dropped calls and 2UT1 all exchanges busy error. I tried rebooting the phone but issues still persist. Are Telus having any issues with service in the GTA?
i got a $40 for 30 day plan and can not recieve calls it just goes to a busy signal how do i fix this
Hey Folks, I have an iPhone 5s that's been serving me faithfully but starting to have battery issues. Are there any cool things I should know about finding a good price on a new iPhone 8 Plus (or 7 Plus)? I live in the interior of BC so there's no ...
I forgot my pin and now it wants a puk number. I saw in another post that I am to private message the moderators and have done that. How long does it normally take to hear back? Will they answer my message or will I receive an email back?
I have a blackberry bold and I get a prompt that the sim is invalid emergency calls only but the sim works in another phone like a samsung ? does anyone know what the problem might be ?Thank you
I cannot make calls and receive calls from tonight. There's sufficient fund in my account. Anyone know why?
When I insert the SIM card it says it's not recognized. I just bought today and activated. I also selected transfer my phone number during the activation and it's now saying that it can't transfer.
Looking for some help. Yesterday morning my data just stopped working and still isn't. It worked fine before that. It still says 3G at the top but there is no connection. I can send and receive SMS so there is service. Another issue is that when ...
Specs:2G:GSM 850/900/1800/1900MHz3G:WCDMA 850/900/1900/2100MHz4G:FDD LTE 850/900/1800/2100/2600Mhz
I set up a phone for my mom several days ago and she can call out but no one can call in because the port is not completed. Please help.
Ok so I changed my plan today my plan is active but my phone don't work
Hi!I have an iPhone 7 which I activated on the network today. When I inserted my SIM card, the APN "isp.mb.com" showed up. But SIMon suggested "sp.mb.com" and that's what I see on many websites. Does it change anything? Which one is correct?Thanks
Pa ano ko magamit yong phone loker inserted
Hi,after coming back from a 30days+ trip my phone cannot get any connection to PublicMobile anymore. Already tried different phone with same SIM, getting connection to 3G but no actual Data, and voice service unavailable. Didnt stop paying nor change...
hello !I was change phone plan and move my phone number from freedom mobile to public mobile on sunday oct,21,2018 at walmart store, and the next day I found that my phone can't receive call and text message but can call out.I go back to store on oct...
I have just activated an account with your company and when I boot my device I get the message "SIM network unlock PIN". I have tried my 4 digit passcode, and a suggested 1234 but neither option worked. It would have been helpful if you had a number ...
So I signed up on the weekend in a Wal-Mart store and I realized now that the store clerk kept the sim card packing that has the other two sized sim cards. With previous carriers I have always kept all of them, so what happens if I change phones wi...
I need to unlock my S4 . IEMI 35936xxxxxxxxxxx, My LG bit the big one. It also says Iemi SV 10, not sure what it is.
Hello, I am currently having issues with my public mobile service and I am unable to use self serve due to not having an account created yet. I attempted making an account and it said it was going to text me a 6 digit pin but I have no service curren...
Spoiler Just curious if anyone knows. I can't keep up with all the frequency changes. Under specs it says: LTE: B1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 25, 26, 29, 30, 66UMTS: B1, 2, 4, 5, 8GSM: 850, 900, 1800, 1900 MHz Thanks.
Whenever I try to access my voice mail, I get the following message. "sorry we cannot complete your call, you do not have an active long distance add on and this call is not covered by your plan. get an add- on by calling *611." But I asked my friend...
I sent 2 private messages (on yesterday and one today) to the mod team and I still have not received an answer to unlock my public mobile phone. Any idea how much time this takes? Thanks edit: thank you all for your answers. Looks like I will have to...
