Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I try to log in to my self serve, I must have forgot the password. I try to reset it enter my email and it says I'm locked out and that I need to contact public mobile please send help
my account has been disable since last night I have not had any payment problem do not have any idea why I can not go to my Account and my phone is disable
Is it just me or have other folks experienced this as well? Every time I log into my self serve account to review my plan and usage, each click of a button takes a significant amount of time to load. About 30 seconds to a few minutes... Not sure if i...
How long until my phone is working after changing plans
Hi, I suspended my account before my billing cycle was up, paid for my bill in full. I switched providers and have a new number, is there anything more I can do to cancel this account before I gets charged another bill cycle?
idk who to contact about this, but i cant login to my account because i forgot my password and i cant reset my password because it just says this: can anyone help
There have been requests for a Public Mobile app for a long time but so far nothing seems to be moving toward that happening. Is it a hopeless request? It would be really helpful to have a working app for Public Mobile.
Does anyone know if data usage reflects in real-time under usage history on self serve?
How would I be able to my usage (specifically calls) in April. My account can only show up to 90 days ago.
For a India call lasting 1:48 minutes ( as seen in 'Call History' in Mi phone), 'Usage History' on PM self-serve site shows 3:01 minutes. Is there any other 'buffer seconds' I should keep in mind when making International Call with the Add-On (750 m...
my account and password keep locking out??
Hello..I cant access to my account, beacouse i for got my password and my email address i cant opened. My new email address is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxMy public phone number is xxxxxxxxxxxxxxxxxxxxxxxxxxxx edited by computergeek541: custome...
How do I change my plan because I don’t have enough money in the voucher
Plan got expired yesterday and not able to make any payment. Moderators are not replying to my messages. Awesome service lol
Hi, I set up accounts for my whole family. Now my husband has somehow locked himself out of his phone and needs someone at Public Mobile to reset it. His phone number is xxxxxxxxxxx. I don't know what email I used for him (because we normally share a...
hi: my email has not seen the reset link and it has been over 30minutes. It is the same one tied to this account. -Mike
