Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just went to change my wife's plan to the $40 for 4GB plan and noticed the following omission:Looks like the number of days is missing. @CS_Agent
Hi everyone, Is there a method to sign out of all public mobile promotional and marketing sms? I had been getting some sms about koodo promotions and was wondering whether there's a method to sign out. I would still like to be notified about the pla...
Hi, Im switching out of Pc mobile into Public mobile for the $40 promotion plan. Although im having difficulties because i dont know how to do the switch. I dont want to buy the sim card and activate an account and then have 2 phone bills. Can you...
Got a text offer from PM on Monday to transfer to Koodo, decide to do it on the same day, ordered the plan with SIM card on Koodo's website. It's Friday afternoon now, no shipment notice from Koodo, and no way to get hold with anyone from Koodo to ch...
I would appreciate some help understanding the pricing of my plan. In the "My Plan & Add-ons" page it says that my plan includes:Unlimited International TextUnlimited Provincial Talkfor $27 per 30 Days In the "Payment History" page it says:Jun 2, 201...
Just purchases 2 add ons for upcoming us travel.1. 1GB of data2. Unlimited Tex When checking in My Account under My Data & Add-Ons. I can only seeUS Roaming - 1 GB Data (10-day)0 / 1000 MB Should I see also US Roaming - Unlimited Text????? Thanks ...
I just read through the detailed thread in the knowledge base section on US Roaming, which was very helpful. My question is does anyone have any idea when the MMS messaging will be a go in this add on. I know they said it is coming down the pipe, but...
Hey there Public Mobile family, I am currently looking at the $50/month Unlimited Canada-Wide, Unlimited International Text, and 6.5 GB Data (3G). I am choosing this plan, becuase it offers the MOST amount of data. I would prefer to have 16.5GB of 3...
Just to confirm, as long as I have bars on my phone in Canada, I can make and receive calls without any zone retrictions right?
Just wondering if anybody else got a text from PM saying to switch to Koodo? Why do they want us to switch so bad??
I just signed up for the $10 plan with PM less than a month ago. The lady at Walmart said that I could add on unlimited texting for an extra $5 a month, but when I go to "add ons" this option does not exist. Does anyone know how I can do this?
I think that with PM add ons is the only way to go because they do roll over and never expire until they are used up.——— For example if one selects the least expensive $10 plan for only an extra $8 will get you 200 additional long distance voice minu...
Hello, I have recently transferred from Chatr to PM with a plan for talk & text to Canada & US. However, when trying to call into Puerto Rico (yes it is part of the US) I get an error message saying that I cannot make calls into this region... This i...
Hi, i wanted to change my old plan for the new $40/4GB promotion, and i cant seem to change it even thought i got funds in my account, can someone help me it would be very much appreciated
Hi, I just signed up for the $40/4GB promotion and wanted to check if the person signed me up correctly or if I need to change this. From the screenshot below the plan shows within the My Data & Add-Ons but does not show any of the other promotional...
Make my plan to 20$ unlimited please
I am having issues with roaming in the US with calls being dropped, no text messages being received and no mobile data. I loaded the US talk-text-250MB add-on on June 5th and it worked beautifully for 10 days. On June 17, I purchased the US talk add...
Added $15 400min International calling to my plan two days ago, but cannot call Europe?A friendly/jerk voice says "Hello, this is public mobile, your plan does not inclde calling"So, is the add-on just a money grab false advertising?
Hi right now I am on a Rogers plan. I pay 47 dollars for 6gig LTE data and like 500 min and 1000 texts. I usually end up going over my data and pay a lot of overages which I s why I wanted to switch. I was wondering if there are any good deals for...
Purchased 400 minutes for $15 months ago. I checked again and it's still there, no minutes used yet. Yet when I just tried to place a call to the UK I get a public mobile message saying "Sorry, Talk is not a part of your plan" or something to that ef...
Hey, I'm new here, Trying to change my plan from the $10 plan to the $40 4GB plan via self serve. When I click the $40 plan, at the bottom of the page it says Top of Your Account, Change on Next renewal Date.I'd like to change my plan now. How do I ...
Hey all,I just paid my 120-day plan yesterday. Then I got a msg from PM said its sister company KOODO has some promotion for 4G data for $40. So I am wondering if I switch to it, will I get my $120 payment for this cycle back? Thanks,
For example, say I am on the $10 a month paly. I use all my minutes and texts. Does it autorenew or am I billed extra? If so, how much for voice and text?
how long will it take Koodo send us offers on this plan like they did to the 40 dollar plan lte
I've waited forever for a moderator to simply change my plan as my previous plan was expired. Can someone help me please
I tried to change my plan from the $52 plan to the $30 with 500gb and topped up my account to the $30 but it will not allow me to change my plan. I've tried many times to get it to work, but can't. Can someone please give me some guidance on what t...
I stay in the US four months per year, can I get a plan as follows, build your own 90 day plan, no talk, no text, no data, then add US roaming talk, text & data bundle every 10 days?Can US roaming be added at any time or only when the existing plan i...
So, with that tempting promo out there I'm considering making the jump up from my talk & text only plan, for which I have a data add-on which is on full LTE. I use WhatsApp (and with one particular person Skype) over data to connect with contacts ove...
Just putting this out here so when I get the answer I can update the thread so other know. I received a text last night at 9:02 Pacific on 14 June which would be 1202 Eastern on the 15th, saying my US roaming addon would expire tomorrow. We have ...
So I want to change my plan from the 90 day plan, back to a 30 day plan. It was due to be paid yesterday so has now been suspended as I didnt have time to get to the convience store and pick up a voucher. Anyways when trying to change the plan, to a ...
