Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I have $34 can-us plan, dual eSIM on iPhone 14 Pro device. Roaming is enabled, cellular data only has personal hotspot entry, followed support instruction to add app via downloading from unlock it.co.nz, signal strength to network is good, but I ca...
I'm on trip at Newyork city. So I purchased Us roaming data 3GB 3days ago.But it doesn't work properly. the roaming data is not connected well and even if it is hard to connect, it keeps getting errors because it is too slow.My trip is ruined because...
I have an international calling add-on that allows me to call any country in the world, but I cannot call my home country, Iran. Recently, I received a promotion for 20GB of data and unlimited calls for $29 per month, but Koodo gave me this promotio...
Has anyone heard any upcoming news about future roaming outside of CAN/ USA?Hopefully this feature becomes available especially for the Caribbean.Just want to avoid adding an additional esim to my phone. I would also wish for wifi calling
Are there options to add data for trips to Europe?
First let me explain. I am on a 4G plan with 30 Gb of data that I got just after Christmas this year. I have been with Public Mobile for almost 4 years. I am on Auto pay. I am on the old rewards so I get $6.00 off my bill a month. I still had 6 Gb o...
Hello,I bough a 3GB add-on data at the end of last month, and just used about 0.2 GB, but it suddenly disappeared and I can't use, no response even I issued a ticket. Anybody has idea?Thanks,Tian
I wish I could phone a support line so I could scream and yell. More than once I’ve purchased a US roaming add on only to find that it doesn’t work when I arrive in the US. I then spend hours trying everything to get it to work. For this trip I purch...
HI there, Im just wondering if theres a temporary pkg that can be purchased when travelling to Cuba?
Does USA roaming include data?
Once I charged the subscription my bonus data vanished. How can I claim the missing bonus data given for point system.
I received the gift for 30 Go. It said it was valid for 150 days. But now, it's not in my account.Does anyone have the same situation? Thanks
The oldest? I received the new free 30G data that cannot be used first. Why can't we choose which bonus data to use after our monthly data is used up?
So do they grind away your old old bonuses or add on Data first before they start using the new 2024 bonus they gave, for being pushed on the points system?OrDo they use the 2024 Push to point Bonus Data first?
I am not getting the 30gigs of free of data promised as a Loyalty Bonus. All the settings on my phone are correct, I get my regular plan data so why don't I have access to the free loyalty data? Please advise.Thanks
Hello - I just purchased a US Talk and Text add-on today for $15.00. However, I cannot make a phone call while in the USA. I checked online "my account" under add-ons, and it says I have 0 of 15 days left. This should say 15 of 15 days left. Is t...
For context, I submitted a ticket requesting to get my 250GB of data for 150 days promo back because I did not know that changing my plan would get rid of the bonus data. I hear back from clau telling me he can provide me with $15 reimbursement for t...
IS THERE A TEMPORARY PLAN AVAILABLE WHILE I AM IN MEXICO FOR 5 DAYS
Received text that i got 30gb promotional data for 150 days, but this isn't reflected on the account, and I don't seem to have it. Why is this?
Hey y’all, is the Christmas deal with extra minutes and data gone forever??? please interact so i can get points// im not exactly sure how they work so if someone could explain that as well that would be great
I have a fairly new plan with unlimited data, how do I use up the loyalty data that I received a month ago
I've been trying to make a call to New Zealand. It's something I've done many times before. It sounds like they pick up and then hang up. They say they get 2 rings and then it stops. I've confirmed I have minutes available and New Zealand falls under...
I klicked a Data bundle for USA but I needed Canada bundle. What to do with the USA data bundle. I'm not planning to visit USA
I clicked on US data plan, I needed Canada add on data.Now I have US data plan that I can't use.
Hello, I received this 240gb Loyalty package on 20 March, but it is no longer appearing on my account after I changed my subscription plan to a cheaper one. Was I supposed to stay on the same plan to keep the loyalty package, or what happened?
Does international long distance add on include USA talk
If I buy US Roaming - 3GB Data, can I make phone calls with that or do I have to buy US Roam-Talk Txt 3 GB Data or can I still use my Canadian Subscription to make the Phone calls in the States in the first one, (US Roaming).
I received an email and a text from Public in regards to my loyalty bonus data of 240gb but it seems to be missing all of a sudden.Is there a specific reason for that?
I just landed in Seattle and bought the talk and text US add-on with 3GB data and I have no service. Relying on wifi, please help.
